CSAA General Ins Co
Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
43,805
12,542
56,347
22.26%
22.82%
2022
36,890
11,639
48,529
23.98%
23.10%
2018
6,933
3,017
9,950
30.32%
21.92%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
10,394
3,441
13,835
24.87%
36.96%
2022
6,201
3,274
9,475
34.55%
37.08%
2018
803
512
1,315
38.94%
34.35%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
4
8
12
66.67%
16.34%
2022
2
9
11
81.82%
11.13%
2018
1
1
2
50.00%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
9,491
4,778
14,269
33.49%
44.64%
2022
8,421
4,802
13,223
36.32%
46.15%
2018
2,171
928
3,099
29.95%
39.60%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
9
9
18
50.00%
35.70%
2022
7
18
25
72.00%
37.14%
2018
0
0
0
0.00%
32.34%