Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
16,118
2,444
18,562
13.17%
23.88%
2024
18,297
2,583
20,880
12.37%
23.31%
2023
20,222
2,860
23,082
12.39%
22.83%
2022
19,698
3,166
22,864
13.85%
23.10%
2021
19,141
2,452
21,593
11.36%
22.81%
2020
18,193
2,398
20,591
11.65%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
753
674
1,427
47.23%
49.08%
2024
719
684
1,403
48.75%
47.46%
2023
645
598
1,243
48.11%
47.29%
2022
615
581
1,196
48.58%
45.44%
2021
553
548
1,101
49.77%
44.40%
2020
658
694
1,352
51.33%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,443
1,574
3,017
52.17%
42.44%
2024
1,927
1,896
3,823
49.59%
41.75%
2023
1,797
1,758
3,555
49.45%
38.64%
2022
1,743
1,592
3,335
47.74%
39.39%
2021
2,149
1,883
4,032
46.70%
40.41%
2020
2,087
3,798
5,885
64.54%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
2,735
1,905
4,640
41.06%
38.98%
2024
3,032
2,328
5,360
43.43%
39.58%
2023
3,359
2,507
5,866
42.74%
36.96%
2022
2,753
2,383
5,136
46.40%
37.07%
2021
3,450
3,027
6,477
46.73%
39.17%
2020
4,334
3,321
7,655
43.38%
35.42%
Medical Professional Liability (Claims Made)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
95.15%
2024
0
0
0
0.00%
96.08%
2023
0
0
0
0.00%
95.22%
2022
0
0
0
0.00%
96.00%
2021
0
0
0
0.00%
93.58%
Medical Professional Liability (Occurrence)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
94.16%
2024
0
0
0
0.00%
92.29%
2023
0
0
0
0.00%
92.52%
2022
0
0
0
0.00%
92.14%
2021
0
0
0
0.00%
91.74%
2020
0
0
0
0.00%
93.85%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
2
26
28
92.86%
83.87%
2024
0
0
0
0.00%
81.44%
2023
3
18
21
85.71%
74.87%
2022
3
11
14
78.57%
72.69%
2021
7
16
23
69.57%
79.01%
2020
-3
13
10
130.00%
80.13%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
47
130
177
73.45%
13.25%
2024
46
158
204
77.45%
12.32%
2023
43
200
243
82.30%
16.34%
2022
52
186
238
78.15%
11.13%
2021
50
228
278
82.01%
18.93%
2020
64
223
287
77.70%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
4,301
2,238
6,539
34.23%
45.21%
2024
4,570
2,403
6,973
34.46%
45.23%
2023
4,729
2,666
7,395
36.05%
44.64%
2022
4,620
2,747
7,367
37.29%
46.15%
2021
4,608
2,448
7,056
34.69%
46.87%
2020
4,811
2,208
7,019
31.46%
43.90%
Product Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
84.76%
2024
0
0
0
0.00%
84.35%
2023
0
0
0
0.00%
68.07%
2022
0
0
0
0.00%
77.84%
2021
0
0
0
0.00%
84.45%
2020
0
0
0
0.00%
83.02%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
4
17
21
80.95%
63.59%
2024
4
16
20
80.00%
63.97%
2023
2
12
14
85.71%
62.55%
2022
3
16
19
84.21%
56.52%
2021
5
22
27
81.48%
62.74%
2020
4
17
21
80.95%
61.51%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
4,901
3,440
8,341
41.24%
34.83%
2024
4,860
3,467
8,327
41.64%
35.33%
2023
4,793
3,627
8,420
43.08%
35.67%
2022
4,608
3,472
8,080
42.97%
37.14%
2021
4,257
2,998
7,255
41.32%
35.46%
2020
3,682
2,591
6,273
41.30%
33.86%