Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
18,297
2,583
20,880
12.37%
22.80%
2023
20,222
2,860
23,082
12.39%
22.83%
2022
19,698
3,166
22,864
13.85%
23.10%
2021
19,141
2,452
21,593
11.36%
22.81%
2020
18,193
2,398
20,591
11.65%
21.51%
2019
23,157
3,493
26,650
13.11%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
719
684
1,403
48.75%
47.78%
2023
645
598
1,243
48.11%
47.29%
2022
615
581
1,196
48.58%
45.44%
2021
553
548
1,101
49.77%
44.40%
2020
658
694
1,352
51.33%
42.45%
2019
868
611
1,479
41.31%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,927
1,896
3,823
49.59%
41.49%
2023
1,797
1,758
3,555
49.45%
38.64%
2022
1,743
1,592
3,335
47.74%
39.39%
2021
2,149
1,883
4,032
46.70%
40.41%
2020
2,087
3,798
5,885
64.54%
48.09%
2019
2,072
1,867
3,939
47.40%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
3,032
2,328
5,360
43.43%
39.63%
2023
3,359
2,507
5,866
42.74%
36.96%
2022
2,753
2,383
5,136
46.40%
37.07%
2021
3,450
3,027
6,477
46.73%
39.17%
2020
4,334
3,321
7,655
43.38%
35.42%
2019
4,236
2,942
7,178
40.99%
35.34%
Medical Professional Liability (Claims Made)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
96.35%
2023
0
0
0
0.00%
95.21%
2022
0
0
0
0.00%
96.00%
2021
0
0
0
0.00%
93.58%
Medical Professional Liability (Occurrence)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
92.34%
2023
0
0
0
0.00%
92.52%
2022
0
0
0
0.00%
92.14%
2021
0
0
0
0.00%
91.74%
2020
0
0
0
0.00%
93.85%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
81.20%
2023
3
18
21
85.71%
74.87%
2022
3
11
14
78.57%
72.69%
2021
7
16
23
69.57%
79.01%
2020
-3
13
10
130.00%
80.13%
2019
3
30
33
90.91%
77.47%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
46
158
204
77.45%
12.77%
2023
43
200
243
82.30%
16.34%
2022
52
186
238
78.15%
11.13%
2021
50
228
278
82.01%
18.93%
2020
64
223
287
77.70%
20.93%
2019
92
324
416
77.88%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
4,570
2,403
6,973
34.46%
45.00%
2023
4,729
2,666
7,395
36.05%
44.64%
2022
4,620
2,747
7,367
37.29%
46.15%
2021
4,608
2,448
7,056
34.69%
46.87%
2020
4,811
2,208
7,019
31.46%
43.90%
2019
6,872
3,297
10,169
32.42%
42.09%
Product Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
83.13%
2023
0
0
0
0.00%
68.07%
2022
0
0
0
0.00%
77.84%
2021
0
0
0
0.00%
84.45%
2020
0
0
0
0.00%
83.02%
2019
0
0
0
0.00%
81.57%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
4
16
20
80.00%
64.02%
2023
2
12
14
85.71%
62.55%
2022
3
16
19
84.21%
56.52%
2021
5
22
27
81.48%
62.74%
2020
4
17
21
80.95%
61.51%
2019
5
16
21
76.19%
70.02%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
4,860
3,467
8,327
41.64%
35.29%
2023
4,793
3,627
8,420
43.08%
35.67%
2022
4,608
3,472
8,080
42.97%
37.14%
2021
4,257
2,998
7,255
41.32%
35.46%
2020
3,682
2,591
6,273
41.30%
33.86%
2019
5,369
3,033
8,402
36.10%
34.01%