Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,158
732
1,890
38.73%
22.80%
2023
1,076
793
1,869
42.43%
22.83%
2022
804
757
1,561
48.49%
23.10%
2021
834
876
1,710
51.23%
22.81%
2020
0
0
0
0.00%
21.51%
2019
2,159
0
2,159
0.00%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
784
2,936
3,720
78.92%
47.78%
2023
847
2,710
3,557
76.19%
47.29%
2022
775
1,948
2,723
71.54%
45.44%
2021
760
1,178
1,938
60.78%
44.40%
2020
0
0
0
0.00%
42.45%
2019
5,034
0
5,034
0.00%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
3
1
4
25.00%
41.49%
2023
16
8
24
33.33%
38.64%
2022
24
18
42
42.86%
39.39%
2021
21
5
26
19.23%
40.41%
2020
0
0
0
0.00%
48.09%
2019
309
0
309
0.00%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
39.63%
2023
0
0
0
0.00%
36.96%
2022
0
0
0
0.00%
37.07%
2021
0
1
1
100.00%
39.17%
2020
0
0
0
0.00%
35.42%
2019
0
0
0
0.00%
35.34%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
5
5,214
5,219
99.90%
81.20%
2023
3
4,717
4,720
99.94%
74.87%
2022
4
4,018
4,022
99.90%
72.69%
2021
9
4,322
4,331
99.79%
79.01%
2020
0
0
0
0.00%
80.13%
2019
4,151
0
4,151
0.00%
77.47%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,633
7,064
8,697
81.22%
12.77%
2023
2,464
7,095
9,559
74.22%
16.34%
2022
2,798
6,393
9,191
69.56%
11.13%
2021
2,462
6,151
8,613
71.42%
18.93%
2020
0
0
0
0.00%
20.93%
2019
4,700
0
4,700
0.00%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
45.00%
2023
0
0
0
0.00%
44.64%
2022
0
0
0
0.00%
46.15%
2021
0
0
0
0.00%
46.87%
2020
0
0
0
0.00%
43.90%
2019
17
0
17
0.00%
42.09%
Product Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1
47
48
97.92%
83.13%
2023
1
50
51
98.04%
68.07%
2022
1
46
47
97.87%
77.84%
2021
1
35
36
97.22%
84.45%
2020
0
0
0
0.00%
83.02%
2019
33
0
33
0.00%
81.57%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
3
174
177
98.31%
64.02%
2023
2
145
147
98.64%
62.55%
2022
3
144
147
97.96%
56.52%
2021
0
33
33
100.00%
62.74%
2020
0
0
0
0.00%
61.51%
2019
15
0
15
0.00%
70.02%
Warranty
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
81,990
3
81,993
0.00%
3.78%
2023
81,160
2
81,162
0.00%
4.57%
2022
54,128
20
54,148
0.04%
4.29%
2021
34,133
249
34,382
0.72%
5.64%
2020
0
0
0
0.00%
5.60%
2019
13,880
0
13,880
0.00%
6.35%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
4,966
10,330
15,296
67.53%
35.29%
2023
4,517
15,105
19,622
76.98%
35.67%
2022
4,056
12,717
16,773
75.82%
37.14%
2021
3,508
10,168
13,676
74.35%
35.46%
2020
0
0
0
0.00%
33.86%
2019
12,952
0
12,952
0.00%
34.01%