Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
11,978
4,426
16,404
26.98%
22.82%
2022
13,973
5,092
19,065
26.71%
23.10%
2021
20,548
6,303
26,851
23.47%
22.81%
2020
19,377
5,806
25,183
23.06%
21.51%
2019
26,335
10,171
36,506
27.86%
22.66%
2018
27,971
10,450
38,421
27.20%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
1,758
739
2,497
29.60%
47.27%
2022
1,728
838
2,566
32.66%
45.41%
2021
1,783
844
2,627
32.13%
44.40%
2020
1,481
632
2,113
29.91%
42.42%
2019
1,975
844
2,819
29.94%
44.33%
2018
1,824
651
2,475
26.30%
44.16%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
14,684
7,534
22,218
33.91%
36.96%
2022
9,856
5,356
15,212
35.21%
37.08%
2021
11,506
5,598
17,104
32.73%
39.17%
2020
12,561
6,529
19,090
34.20%
35.42%
2019
13,814
7,447
21,261
35.03%
35.34%
2018
10,965
5,680
16,645
34.12%
34.35%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
13
19
32
59.38%
16.34%
2022
7
15
22
68.18%
11.13%
2021
7
8
15
53.33%
18.93%
2020
2
4
6
66.67%
20.93%
2019
0
0
0
0.00%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
2,727
1,736
4,463
38.90%
44.64%
2022
3,470
2,156
5,626
38.32%
46.15%
2021
5,308
3,236
8,544
37.87%
46.87%
2020
5,818
3,134
8,952
35.01%
43.90%
2019
9,733
5,200
14,933
34.82%
42.09%
2018
10,788
4,999
15,787
31.67%
39.60%