Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
65,005
40,292
105,297
38.27%
23.31%
2023
57,124
35,509
92,633
38.33%
22.83%
2022
53,457
31,140
84,597
36.81%
23.10%
2021
47,973
27,390
75,363
36.34%
22.81%
2020
49,693
28,592
78,285
36.52%
21.51%
2019
70,552
42,457
113,009
37.57%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2,247
768
3,015
25.47%
47.44%
2023
2,068
582
2,650
21.96%
47.29%
2022
2,147
596
2,743
21.73%
45.44%
2021
2,000
603
2,603
23.17%
44.40%
2020
2,336
637
2,973
21.43%
42.45%
2019
4,124
1,249
5,373
23.25%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
63
32
95
33.68%
41.75%
2023
121
58
179
32.40%
38.64%
2022
108
39
147
26.53%
39.39%
2021
112
48
160
30.00%
40.41%
2020
98
45
143
31.47%
48.09%
2019
142
63
205
30.73%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,815
1,023
2,838
36.05%
39.58%
2023
2,466
1,243
3,709
33.51%
36.96%
2022
1,986
963
2,949
32.66%
37.07%
2021
2,994
1,340
4,334
30.92%
39.17%
2020
2,790
1,474
4,264
34.57%
35.42%
2019
2,669
1,002
3,671
27.30%
35.34%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
12.20%
2023
0
0
0
0.00%
16.34%
2022
2
0
2
0.00%
11.13%
2021
1
0
1
0.00%
18.93%
2020
0
0
0
0.00%
20.93%
2019
0
3
3
100.00%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
13,505
4,575
18,080
25.30%
45.22%
2023
11,376
3,132
14,508
21.59%
44.64%
2022
10,024
3,011
13,035
23.10%
46.15%
2021
9,696
2,887
12,583
22.94%
46.87%
2020
10,679
2,998
13,677
21.92%
43.90%
2019
15,813
4,385
20,198
21.71%
42.09%