Auto Physical Damage
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2019
									
									
										198
									
									
										85
									
									
										283
									
									
										30.04%
									
									
										22.66%
									
								
										2018
									
									
										200
									
									
										64
									
									
										264
									
									
										24.24%
									
									
										21.92%
									
								
										2017
									
									
										170
									
									
										68
									
									
										238
									
									
										28.57%
									
									
										22.02%
									
								
										Commercial Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2019
									
									
										240
									
									
										110
									
									
										350
									
									
										31.43%
									
									
										44.33%
									
								
										2018
									
									
										229
									
									
										95
									
									
										324
									
									
										29.32%
									
									
										44.16%
									
								
										2017
									
									
										208
									
									
										70
									
									
										278
									
									
										25.18%
									
									
										44.67%
									
								
										Commercial Multiple Peril
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2019
									
									
										253
									
									
										225
									
									
										478
									
									
										47.07%
									
									
										43.30%
									
								
										2018
									
									
										324
									
									
										284
									
									
										608
									
									
										46.71%
									
									
										41.13%
									
								
										2017
									
									
										252
									
									
										201
									
									
										453
									
									
										44.37%
									
									
										43.29%
									
								
										Homeowners & Farmowners
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2017
									
									
										12
									
									
										6
									
									
										18
									
									
										33.33%
									
									
										34.90%
									
								
										Other Liability: Claims Made
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2019
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										77.47%
									
								
										2018
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										77.10%
									
								
										2017
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										87.16%
									
								
										Other Liability: Occurrence
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2019
									
									
										6
									
									
										10
									
									
										16
									
									
										62.50%
									
									
										16.90%
									
								
										2018
									
									
										12
									
									
										13
									
									
										25
									
									
										52.00%
									
									
										11.94%
									
								
										2017
									
									
										6
									
									
										8
									
									
										14
									
									
										57.14%
									
									
										20.44%
									
								
										Product Liability: Occurrence
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2019
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										70.02%
									
								
										2018
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										70.45%
									
								
										2017
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										47.26%
									
								
										Workers' Compensation
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2019
									
									
										196
									
									
										327
									
									
										523
									
									
										62.52%
									
									
										34.01%
									
								
										2018
									
									
										196
									
									
										349
									
									
										545
									
									
										64.04%
									
									
										32.34%
									
								
										2017
									
									
										186
									
									
										275
									
									
										461
									
									
										59.65%
									
									
										28.29%