Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
7,266
1,173
8,439
13.90%
23.88%
2024
7,800
1,228
9,028
13.60%
23.31%
2023
8,060
1,153
9,213
12.51%
22.83%
2022
8,322
1,015
9,337
10.87%
23.10%
2021
7,528
944
8,472
11.14%
22.81%
2020
6,634
875
7,509
11.65%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
348
73
421
17.34%
49.08%
2024
329
74
403
18.36%
47.46%
2023
277
69
346
19.94%
47.29%
2022
300
87
387
22.48%
45.44%
2021
264
57
321
17.76%
44.40%
2020
247
68
315
21.59%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
48
36
84
42.86%
42.44%
2024
53
50
103
48.54%
41.75%
2023
81
73
154
47.40%
38.64%
2022
70
66
136
48.53%
39.39%
2021
90
67
157
42.68%
40.41%
2020
83
152
235
64.68%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
258
62
320
19.38%
38.98%
2024
288
60
348
17.24%
39.58%
2023
371
78
449
17.37%
36.96%
2022
292
57
349
16.33%
37.07%
2021
515
83
598
13.88%
39.17%
2020
483
82
565
14.51%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1
2
3
66.67%
13.25%
2024
0
0
0
0.00%
12.32%
2023
0
0
0
0.00%
16.34%
2022
0
1
1
100.00%
11.13%
2021
0
1
1
100.00%
18.93%
2020
1
1
2
50.00%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,803
422
2,225
18.97%
45.21%
2024
1,811
447
2,258
19.80%
45.23%
2023
1,728
427
2,155
19.81%
44.64%
2022
1,712
481
2,193
21.93%
46.15%
2021
1,511
390
1,901
20.52%
46.87%
2020
1,430
345
1,775
19.44%
43.90%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
23
3
26
11.54%
34.83%
2024
22
3
25
12.00%
35.33%
2023
25
2
27
7.41%
35.67%
2022
18
5
23
21.74%
37.14%
2021
15
5
20
25.00%
35.46%
2020
15
5
20
25.00%
33.86%