Auto Physical Damage
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										7,800
									
									
										1,228
									
									
										9,028
									
									
										13.60%
									
									
										23.31%
									
								
										2023
									
									
										8,060
									
									
										1,153
									
									
										9,213
									
									
										12.51%
									
									
										22.83%
									
								
										2022
									
									
										8,322
									
									
										1,015
									
									
										9,337
									
									
										10.87%
									
									
										23.10%
									
								
										2021
									
									
										7,528
									
									
										944
									
									
										8,472
									
									
										11.14%
									
									
										22.81%
									
								
										2020
									
									
										6,634
									
									
										875
									
									
										7,509
									
									
										11.65%
									
									
										21.51%
									
								
										2019
									
									
										8,906
									
									
										1,238
									
									
										10,144
									
									
										12.20%
									
									
										22.66%
									
								
										Commercial Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										329
									
									
										74
									
									
										403
									
									
										18.36%
									
									
										47.45%
									
								
										2023
									
									
										277
									
									
										69
									
									
										346
									
									
										19.94%
									
									
										47.29%
									
								
										2022
									
									
										300
									
									
										87
									
									
										387
									
									
										22.48%
									
									
										45.44%
									
								
										2021
									
									
										264
									
									
										57
									
									
										321
									
									
										17.76%
									
									
										44.40%
									
								
										2020
									
									
										247
									
									
										68
									
									
										315
									
									
										21.59%
									
									
										42.45%
									
								
										2019
									
									
										407
									
									
										109
									
									
										516
									
									
										21.12%
									
									
										44.33%
									
								
										Commercial Multiple Peril
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										53
									
									
										50
									
									
										103
									
									
										48.54%
									
									
										41.74%
									
								
										2023
									
									
										81
									
									
										73
									
									
										154
									
									
										47.40%
									
									
										38.64%
									
								
										2022
									
									
										70
									
									
										66
									
									
										136
									
									
										48.53%
									
									
										39.39%
									
								
										2021
									
									
										90
									
									
										67
									
									
										157
									
									
										42.68%
									
									
										40.41%
									
								
										2020
									
									
										83
									
									
										152
									
									
										235
									
									
										64.68%
									
									
										48.09%
									
								
										2019
									
									
										81
									
									
										73
									
									
										154
									
									
										47.40%
									
									
										43.30%
									
								
										Homeowners & Farmowners
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										288
									
									
										60
									
									
										348
									
									
										17.24%
									
									
										39.58%
									
								
										2023
									
									
										371
									
									
										78
									
									
										449
									
									
										17.37%
									
									
										36.96%
									
								
										2022
									
									
										292
									
									
										57
									
									
										349
									
									
										16.33%
									
									
										37.07%
									
								
										2021
									
									
										515
									
									
										83
									
									
										598
									
									
										13.88%
									
									
										39.17%
									
								
										2020
									
									
										483
									
									
										82
									
									
										565
									
									
										14.51%
									
									
										35.42%
									
								
										2019
									
									
										387
									
									
										72
									
									
										459
									
									
										15.69%
									
									
										35.34%
									
								
										Other Liability: Occurrence
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										12.32%
									
								
										2023
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										16.34%
									
								
										2022
									
									
										0
									
									
										1
									
									
										1
									
									
										100.00%
									
									
										11.13%
									
								
										2021
									
									
										0
									
									
										1
									
									
										1
									
									
										100.00%
									
									
										18.93%
									
								
										2020
									
									
										1
									
									
										1
									
									
										2
									
									
										50.00%
									
									
										20.93%
									
								
										2019
									
									
										1
									
									
										1
									
									
										2
									
									
										50.00%
									
									
										16.90%
									
								
										Private Passenger Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										1,811
									
									
										447
									
									
										2,258
									
									
										19.80%
									
									
										45.22%
									
								
										2023
									
									
										1,728
									
									
										427
									
									
										2,155
									
									
										19.81%
									
									
										44.64%
									
								
										2022
									
									
										1,712
									
									
										481
									
									
										2,193
									
									
										21.93%
									
									
										46.15%
									
								
										2021
									
									
										1,511
									
									
										390
									
									
										1,901
									
									
										20.52%
									
									
										46.87%
									
								
										2020
									
									
										1,430
									
									
										345
									
									
										1,775
									
									
										19.44%
									
									
										43.90%
									
								
										2019
									
									
										2,209
									
									
										526
									
									
										2,735
									
									
										19.23%
									
									
										42.09%
									
								
										Workers' Compensation
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										22
									
									
										3
									
									
										25
									
									
										12.00%
									
									
										35.33%
									
								
										2023
									
									
										25
									
									
										2
									
									
										27
									
									
										7.41%
									
									
										35.67%
									
								
										2022
									
									
										18
									
									
										5
									
									
										23
									
									
										21.74%
									
									
										37.14%
									
								
										2021
									
									
										15
									
									
										5
									
									
										20
									
									
										25.00%
									
									
										35.46%
									
								
										2020
									
									
										15
									
									
										5
									
									
										20
									
									
										25.00%
									
									
										33.86%
									
								
										2019
									
									
										24
									
									
										5
									
									
										29
									
									
										17.24%
									
									
										34.01%