Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
21,718
4,618
26,336
17.53%
22.80%
2023
26,634
5,829
32,463
17.96%
22.83%
2022
23,861
4,973
28,834
17.25%
23.10%
2021
21,022
3,480
24,502
14.20%
22.81%
2020
20,150
3,459
23,609
14.65%
21.51%
2019
25,398
5,153
30,551
16.87%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
3,059
1,497
4,556
32.86%
47.78%
2023
2,933
1,513
4,446
34.03%
47.29%
2022
2,859
1,097
3,956
27.73%
45.44%
2021
2,798
1,281
4,079
31.40%
44.40%
2020
3,112
1,710
4,822
35.46%
42.45%
2019
4,450
2,436
6,886
35.38%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,881
1,137
3,018
37.67%
41.49%
2023
1,047
640
1,687
37.94%
38.64%
2022
463
291
754
38.59%
39.39%
2021
42
28
70
40.00%
40.41%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1
1
2
50.00%
81.20%
2023
0
1
1
100.00%
74.87%
2022
0
1
1
100.00%
72.69%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
34
30
64
46.88%
12.77%
2023
13
12
25
48.00%
16.34%
2022
5
6
11
54.55%
11.13%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2,550
1,674
4,224
39.63%
45.00%
2023
3,393
1,794
5,187
34.59%
44.64%
2022
2,669
970
3,639
26.66%
46.15%
2021
2,491
1,105
3,596
30.73%
46.87%
2020
2,654
1,389
4,043
34.36%
43.90%
2019
3,762
2,132
5,894
36.17%
42.09%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
7
3
10
30.00%
64.02%
2023
4
4
8
50.00%
62.55%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,589
1,508
3,097
48.69%
35.29%
2023
1,800
1,890
3,690
51.22%
35.67%
2022
1,779
1,528
3,307
46.21%
37.14%
2021
1,509
1,300
2,809
46.28%
35.46%
2020
1,360
1,099
2,459
44.69%
33.86%
2019
1,534
1,019
2,553
39.91%
34.01%