Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
3,861
1,252
5,113
24.49%
22.83%
2022
3,916
1,321
5,237
25.22%
23.10%
2021
5,162
5
5,167
0.10%
22.81%
2020
1,252
3,388
4,640
73.02%
21.51%
2019
6,744
2,066
8,810
23.45%
22.66%
2018
8,776
2,269
11,045
20.54%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
2,045
1,430
3,475
41.15%
47.29%
2022
1,931
1,229
3,160
38.89%
45.44%
2021
3,297
3
3,300
0.09%
44.40%
2020
867
1,595
2,462
64.78%
42.45%
2019
2,446
1,281
3,727
34.37%
44.33%
2018
2,954
1,216
4,170
29.16%
44.16%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
357
808
1,165
69.36%
38.64%
2022
612
622
1,234
50.41%
39.39%
2021
902
164
1,066
15.38%
40.41%
2020
513
542
1,055
51.37%
48.09%
2019
854
813
1,667
48.77%
43.30%
2018
997
510
1,507
33.84%
41.13%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
167
491
658
74.62%
36.96%
2022
411
512
923
55.47%
37.07%
2021
214
408
622
65.59%
39.17%
2020
543
552
1,095
50.41%
35.42%
2019
133
355
488
72.75%
35.34%
2018
158
116
274
42.34%
34.35%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
8,903
1,801
10,704
16.83%
16.34%
2022
9,058
2,483
11,541
21.51%
11.13%
2021
10,627
64
10,691
0.60%
18.93%
2020
1,145
8,856
10,001
88.55%
20.93%
2019
13,523
2,003
15,526
12.90%
16.90%
2018
13,465
925
14,390
6.43%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
3,238
759
3,997
18.99%
44.64%
2022
3,067
713
3,780
18.86%
46.15%
2021
4,222
13
4,235
0.31%
46.87%
2020
680
2,973
3,653
81.39%
43.90%
2019
5,015
1,042
6,057
17.20%
42.09%
2018
5,457
968
6,425
15.07%
39.60%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
0
0
0
0.00%
35.67%
2022
0
0
0
0.00%
37.14%
2021
0
0
0
0.00%
35.46%
2020
0
0
0
0.00%
33.86%
2019
0
0
0
0.00%
34.01%
2018
0
0
0
0.00%
32.34%