Company Overview

American International Group, Inc. (AIG) is a global insurance organization that operates primarily in the property casualty insurance and life insurance and retirement industries. The company provides a broad range of insurance solutions to commercial, institutional, and individual customers, with revenues largely driven by underwriting income, premiums written, and investment income derived from its insurance float. AIG serves multinational corporations, small and medium-sized enterprises, government entities, and individual consumers across developed and emerging markets.

Founded in 1919, AIG evolved from an international insurance agency into one of the world’s largest insurance and financial services companies by the early 2000s. Following significant financial distress during the 2008 global financial crisis and subsequent government assistance, AIG undertook a multi-year restructuring that included asset divestitures, business simplification, and capital repositioning. The modern AIG is focused on core insurance operations, disciplined underwriting, and capital efficiency, positioning itself as a global commercial and specialty insurer with a streamlined organizational structure.

Business Operations

AIG operates primarily through two major business segments: General Insurance and Life and Retirement. The General Insurance segment provides commercial and personal insurance products, including casualty, financial lines, professional liability, property, marine, aerospace, cyber, and specialty risk coverages. This segment generates revenue primarily through insurance premiums and underwriting activities, supported by reinsurance arrangements and global distribution networks.

The Life and Retirement segment, operated largely through Corebridge Financial, Inc., offers life insurance, annuities, retirement products, and asset management solutions to individuals and institutional clients. AIG has progressively reduced its ownership stake in Corebridge Financial, Inc., positioning it as a strategically independent entity while maintaining certain ongoing commercial relationships. AIG conducts business both domestically and internationally, leveraging proprietary underwriting platforms, actuarial expertise, and risk management systems.

Strategic Position & Investments

AIG’s strategic direction emphasizes underwriting profitability, risk-adjusted returns, and disciplined capital allocation. Key growth initiatives include expanding specialty insurance offerings, enhancing data analytics and digital underwriting capabilities, and deepening relationships with multinational clients. The company has prioritized operational efficiency and balance sheet strength, including share repurchases and debt reduction, as part of its capital management strategy.

Major strategic actions in recent years include the partial spin-off and monetization of Corebridge Financial, Inc., as well as targeted investments in underwriting technology and distribution partnerships. AIG has also focused on emerging risk areas such as cyber insurance, climate-related risk solutions, and complex financial lines, where its global scale and technical expertise provide competitive advantages.

Geographic Footprint

AIG is headquartered in North America, with its principal executive offices located in New York. The company maintains a significant operational presence across North America, Europe, Asia-Pacific, Latin America, and the Middle East, serving clients in more than 70 countries and jurisdictions through owned operations, branches, and network partners.

Its international footprint supports multinational insurance programs and cross-border risk management solutions, particularly for large commercial clients. AIG’s global reach allows it to underwrite complex risks across multiple regions while maintaining localized regulatory compliance and market-specific product offerings.

Leadership & Governance

AIG is led by an executive team with extensive experience in global insurance, risk management, and financial services. The leadership emphasizes underwriting discipline, transparency, and long-term value creation for shareholders, policyholders, and other stakeholders. Corporate governance is overseen by an independent board of directors, with a focus on risk oversight, regulatory compliance, and executive accountability.

Key executives include:

• Peter Zaffino – Chairman and Chief Executive Officer
• Sabra Purtill – Executive Vice President and Chief Financial Officer
• Christopher Schaper – Executive Vice President and Chief Risk Officer
• David McElroy – Chief Executive Officer, General Insurance
• Mark Lyons – Executive Vice President and Chief Accounting Officer