Dividend Power Score
A single, comprehensive score designed to measure the true strength of a company’s dividend.
This score combines three essential pillars of dividend quality:
Consistency – Measures how reliable the dividend has been over time, focusing on payment history, stability, and the absence of cuts or suspensions.
Payability – Assesses the company’s financial ability to sustain its dividend, taking into account cash flow, earnings coverage, balance sheet strength, and overall financial health.
Growth – Evaluates the long-term growth of both the dividend and the company’s share price, highlighting businesses that consistently increase payouts while creating shareholder value.
Higher scores identify companies that have historically delivered dependable income alongside sustained dividend growth and long-term capital appreciation.
Company Overview
Crawford & Company is a global provider of claims management, loss adjusting, and risk-related services, operating primarily within the insurance services and risk management industries. The company assists insurers, self-insured organizations, and corporations in managing property, casualty, and specialty claims across the full claims lifecycle. Its revenue is largely driven by fee-based services tied to claim volumes, catastrophe events, and outsourced claims administration contracts.
Founded in 1941, Crawford & Company has evolved from a U.S.-focused independent adjusting firm into one of the world’s largest publicly traded claims management companies. The firm’s long operating history, global scale, and diversified service offerings position it as a key outsourced partner for insurance carriers and corporate risk managers seeking operational efficiency, regulatory compliance, and specialized expertise.
Business Operations
The company operates through several primary business segments, including North America Loss Adjusting, International Loss Adjusting, Broadspire, and Platform Solutions. These segments collectively generate revenue through property and casualty loss adjusting, third-party claims administration, managed repair services, medical management, and technology-enabled claims solutions. The Broadspire segment focuses on large, self-insured organizations requiring customized claims and risk management services.
Operations span both domestic and international markets, with significant exposure to catastrophe-related claims that can create earnings variability. Crawford & Company controls proprietary claims management platforms and data analytics tools that support scalability and service consistency. The company operates through numerous wholly owned subsidiaries and local operating entities, allowing it to comply with regional regulatory requirements while maintaining centralized oversight.
Strategic Position & Investments
The company’s strategic direction emphasizes technology-enabled claims solutions, operational efficiency, and selective expansion in specialty and high-growth markets. Investments have been directed toward digital claims platforms, automation, and data analytics to enhance speed, accuracy, and customer experience. Management has also prioritized expanding managed repair services and complex loss capabilities, particularly in catastrophe-prone regions.
Historically, Crawford & Company has pursued bolt-on acquisitions to strengthen geographic coverage and service breadth, while divesting non-core operations when appropriate. Its strategy focuses on long-term contracts, diversification across claim types, and maintaining flexibility to respond to fluctuations in insurance claim volumes driven by weather events and economic conditions.
Geographic Footprint
Crawford & Company operates in more than 70 countries, with major operations in North America, Europe, Latin America, Asia-Pacific, and the Middle East. The company is headquartered in the United States, with significant regional hubs supporting international loss adjusting and claims management activities.
Its global footprint enables the firm to service multinational insurers and corporations with cross-border risk exposures. International operations contribute a meaningful portion of total revenue, providing geographic diversification and exposure to both developed and emerging insurance markets.
Leadership & Governance
The company is led by an experienced executive team with deep backgrounds in insurance, claims management, and professional services. Leadership emphasizes client-centric service delivery, disciplined capital allocation, and investment in people and technology to sustain long-term growth.
Key executives include:
- Rohit Verma – Chief Executive Officer
- Larry L. Thomas – President
- Scott Hudson – Chief Financial Officer
- Paul L. Sylvester – Chief Operating Officer
- Matthew P. Howell – Chief Legal Officer and Corporate Secretary
The board and executive leadership maintain a governance framework aligned with public company standards, focusing on risk management, operational transparency, and shareholder value creation.