Chewy, Inc.

Company Overview

Chewy, Inc. is a U.S.-based e-commerce company focused on pet products and pet healthcare services. The company operates primarily within the online retail, pet care, and veterinary health industries, offering a broad assortment of pet food, treats, supplies, medications, and health-related services through its digital platform. Chewy’s principal revenue drivers include consumable pet products, recurring customer purchases through its Autoship subscription program, and expanding healthcare and pharmacy offerings. The company serves pet owners across the United States and increasingly positions itself as an integrated pet care ecosystem combining commerce, pharmacy, telehealth-related services, and insurance-adjacent offerings.

Chewy was founded in 2011 by Ryan Cohen and Michael Day with the goal of creating a customer-centric online destination for pet owners. The company grew rapidly through aggressive customer acquisition, logistics investments, and a differentiated customer service model. In 2017, Chewy was acquired by PetSmart in a transaction widely reported as one of the largest e-commerce acquisitions at the time. Chewy later became a publicly traded company through its 2019 IPO while remaining operationally independent. The company has since evolved from a pure-play online pet retailer into a broader pet health and services platform with growing emphasis on pharmacy, veterinary services, and recurring revenue programs.