Company Overview

MAXIMUS, Inc. is a publicly traded government services company that provides business process services, program management, and technology solutions primarily to government agencies. The company operates within the government services, health and human services, administrative services, and technology-enabled public sector outsourcing industries. Its core mission is to help governments deliver programs more efficiently while improving outcomes for citizens, particularly in health, employment, and social services.

The company’s primary revenue drivers are long-term contracts with U.S. federal, state, and local governments, as well as select international governments. MAXIMUS has developed a strategic position as a large-scale administrator of complex public programs, leveraging compliance expertise, data analytics, and secure technology platforms. Founded in 1975, the company initially focused on consulting for local governments and gradually expanded into full-scale program operations and technology-enabled services, culminating in its evolution into a global government services contractor.

Business Operations

MAXIMUS generates revenue through three primary operating segments: U.S. Federal Services, U.S. Services, and Outside the U.S. These segments encompass eligibility determination, program administration, clinical services, contact center operations, and digital modernization projects. The U.S. Federal Services segment includes contracts with federal agencies such as the Centers for Medicare & Medicaid Services, the Department of Defense, and the Department of Veterans Affairs, often involving large-scale, multi-year engagements.

The U.S. Services segment focuses on state and local government programs, particularly Medicaid enrollment, child support enforcement, workforce development, and other health and human services initiatives. The Outside the U.S. segment delivers similar services internationally, supported by proprietary technology platforms, secure data systems, and specialized program management expertise. MAXIMUS operates through wholly owned subsidiaries and does not rely heavily on joint ventures, though it maintains subcontracting relationships with technology and healthcare service providers to support contract delivery.

Strategic Position & Investments

MAXIMUS’s strategic direction emphasizes growth in technology-enabled government services, digital transformation, and clinical and health-related program management. A major strategic milestone was the acquisition of Attain Federal, which expanded the company’s capabilities in cloud services, data analytics, cybersecurity, and digital modernization for federal agencies. This acquisition strengthened MAXIMUS’s positioning in higher-margin, technology-focused federal contracts.

The company continues to invest in secure digital platforms, data-driven decision support, and healthcare-related services, particularly in areas aligned with government priorities such as Medicaid modernization, public health infrastructure, and veterans’ services. Its portfolio of subsidiaries supports a vertically integrated approach, combining consulting, technology implementation, and ongoing program operations within a single organizational framework.

Geographic Footprint

MAXIMUS is headquartered in the United States, with its principal executive offices in Virginia. The company has a broad domestic footprint, supporting government clients across nearly all U.S. states and multiple federal agencies. Its U.S. operations represent the majority of revenue and operational activity.

Internationally, MAXIMUS maintains a significant presence in the United Kingdom, Australia, and Canada, along with select operations in other regions. These international businesses primarily support health and employment services for national and regional governments, extending the company’s influence across North America, Europe, and Australia-Pacific markets.

Leadership & Governance

MAXIMUS is led by an executive team with extensive experience in government contracting, healthcare administration, and technology services. The company emphasizes operational discipline, compliance, and mission-driven service delivery as part of its leadership philosophy, aligning financial performance with public sector impact.

Key executives include:

• Bruce Caswell – President and Chief Executive Officer
• Lisa Mascolo – Chief Financial Officer
• Ilene Baylinson – General Counsel
• Judy C. Gilbert – Chief Human Resources Officer
• Jason Altmayer – Chief Digital and Information Officer

The leadership team operates under a governance framework consistent with public company standards and regulatory requirements, with oversight provided by an independent board of directors and compliance with applicable SEC filings and reporting obligations.