Company Overview

Telekom Malaysia Berhad (TM) is Malaysia’s national integrated telecommunications provider and one of Southeast Asia’s longest-established telecom operators. The company operates across the telecommunications, digital infrastructure, cloud, cybersecurity, and enterprise technology sectors, providing fixed broadband, mobile connectivity, data services, digital solutions, and wholesale network infrastructure. TM’s core revenue drivers include fixed broadband subscriptions under the Unifi brand, enterprise and government ICT services through TM One, wholesale connectivity and infrastructure services via TM Global and TM Wholesale, and mobile-related offerings integrated into its converged communications strategy. Its customer base spans residential consumers, small and medium enterprises, multinational corporations, public-sector agencies, and wholesale telecom operators.

TM traces its origins to Malaysia’s telecommunications department established during the colonial era and was corporatized in 1987 before listing on Bursa Malaysia in 1990. Over time, the company evolved from a traditional fixed-line monopoly into a diversified digital infrastructure and technology provider aligned with Malaysia’s national digitalization agenda. TM maintains strategic advantages through ownership of extensive nationwide fiber infrastructure, a broad domestic network footprint, long-standing government and enterprise relationships, and participation in international submarine cable systems that support regional connectivity.

Business Operations

TM organizes its operations primarily around broadband and convergence services, enterprise and government solutions, wholesale and global connectivity, and digital infrastructure services. Its major business units include Unifi, focused on consumer broadband and converged digital services; TM One, which delivers cloud, cybersecurity, data center, managed network, and ICT services to enterprises and government agencies; and TM Wholesale, which provides domestic and international bandwidth, backhaul, and carrier services. Revenue is generated through subscription-based broadband plans, enterprise contracts, managed services, infrastructure leasing, wholesale connectivity, and digital platform solutions.

The company operates extensively throughout Malaysia while also maintaining regional and international connectivity operations. TM controls significant telecommunications assets including nationwide fiber optic infrastructure, data centers, subsea cable interests, transmission networks, and cloud-related capabilities. Key subsidiaries and affiliated entities include TM Technology Services Sdn Bhd, VADS Berhad, and data center and digital infrastructure-related operations supporting enterprise growth. TM has also collaborated with technology firms and network partners to expand 5G-related services, cloud ecosystems, and cybersecurity offerings, while participating in national broadband and digital infrastructure initiatives.

Strategic Position & Investments

TM’s strategic direction centers on becoming a digital infrastructure and integrated technology solutions provider rather than solely a traditional telecommunications carrier. The company has prioritized fiber expansion, enterprise digital services, cloud adoption, cybersecurity capabilities, data center growth, and convergence between fixed and mobile connectivity. Its transformation initiatives have focused on improving operational efficiency, strengthening customer experience, and expanding higher-margin digital and ICT-related services. TM has also aligned several initiatives with Malaysia’s broader digital economy and connectivity programs, including high-speed broadband expansion and enterprise digital transformation support.

The company has invested in network modernization, fiber deployment, cloud infrastructure, and digital platforms while strengthening strategic partnerships with global technology vendors and regional connectivity providers. TM has interests in submarine cable systems and international connectivity projects that reinforce its role as a regional communications hub. The company has also pursued investments linked to emerging areas such as edge computing, cybersecurity, hybrid cloud services, and data center infrastructure. Public disclosures indicate ongoing emphasis on capital expenditure for network resilience and next-generation digital services, though some investment timelines and financial impacts vary across reporting periods.

Geographic Footprint

TM is headquartered in Kuala Lumpur, Malaysia, and its operational footprint spans all major regions of Malaysia through extensive fixed broadband and telecommunications infrastructure. The company serves urban, suburban, and rural markets across Peninsular Malaysia as well as East Malaysia, supporting residential, enterprise, public-sector, and wholesale customers. Its domestic network presence is among the most extensive in the country due to its legacy infrastructure ownership and continuous fiber expansion initiatives.

Internationally, TM maintains connectivity and operational influence through regional partnerships, wholesale telecommunications relationships, and participation in international subsea cable systems linking Asia, the Middle East, Europe, and other global connectivity corridors. Through TM Global and related international operations, the company supports cross-border data services, international carrier solutions, and multinational enterprise connectivity. While the majority of revenue remains Malaysia-based, TM’s infrastructure and connectivity investments position it as a strategic regional telecommunications and digital infrastructure participant.

Leadership & Governance

TM operates under a corporate governance structure overseen by its board of directors and executive management team, with strategic focus areas including digital transformation, infrastructure leadership, operational efficiency, and customer-centric service integration. The company’s leadership has emphasized transitioning TM into a technology-driven digital enabler aligned with national digital economy objectives and long-term infrastructure modernization. Governance practices are shaped by Bursa Malaysia listing requirements and disclosures in annual reports and other regulatory filings.

Key executives include:

• Amar Huzaimi Md Deris – Group Chief Executive Officer
• Mazlan Osman – Group Chief Financial Officer
• Shazurawati Abd Karim – Executive Vice President, Group Human Capital
• Imri Mokhtar – Executive Vice President, Unifi
• Sankar Narayanan – Executive Vice President, TM One
• Anuar Ahmad – Executive Vice President, TM Global

Leadership appointments and executive responsibilities have evolved periodically as part of TM’s organizational transformation initiatives and strategic restructuring efforts reflected in public company disclosures and investor communications.