PetMed Express, Inc. PETS

Company Overview

PetMed Express, Inc., doing business primarily as 1-800-PetMeds, is a U.S.-based pet pharmacy and pet health products retailer focused on companion animals, primarily dogs and cats. The company operates in the pet healthcare and e-commerce sectors, selling prescription and non-prescription pet medications, flea and tick treatments, supplements, grooming products, and select pet supplies directly to consumers. Revenue is generated primarily through online and telephone sales to pet owners, with prescription medications representing a significant portion of the company’s business mix.

The company was founded in 1996 and is headquartered in Delray Beach, Florida. Over time, PetMed Express evolved from a telephone-based direct marketer into a digitally focused pet healthcare platform with nationwide distribution capabilities. The company’s strategic positioning has historically centered on convenience, competitive pricing, licensed pharmacy operations, and brand recognition associated with the 1-800-PetMeds name. Its business model is supported by veterinary prescription verification processes, recurring customer demand for pet medications, and long-standing relationships with pharmaceutical manufacturers and distributors.