RXO, Inc. RXO

Company Overview

RXO, Inc. is a U.S.-based transportation and logistics company focused primarily on asset-light freight brokerage and complementary transportation services. The company operates in the broader freight transportation, supply chain, and logistics industries, with a concentration on truckload brokerage, managed transportation, last mile delivery, and freight optimization services. RXO generates most of its revenue through arranging freight transportation between shippers and carriers, leveraging proprietary technology platforms and large carrier networks to match freight demand with available capacity. The company serves a broad range of industries, including retail, e-commerce, industrial manufacturing, food and beverage, and consumer packaged goods.

RXO was formed as an independent public company following its separation from XPO, Inc. in 2022. The spin-off was designed to create a standalone business focused on technology-enabled freight brokerage and transportation services. Since becoming independent, RXO has positioned itself as a digitally driven brokerage platform emphasizing automation, data analytics, and carrier connectivity. The company has highlighted scale, technology integration, and relationships with large enterprise shippers as key competitive advantages within the fragmented North American freight brokerage market.

Business Operations

RXO organizes its operations primarily around freight brokerage and transportation management services. Its core offerings include truckload brokerage, managed transportation, last mile logistics, expedited transportation, and freight forwarding-related solutions. The company operates an asset-light model, meaning it generally does not own large fleets of trucks, but instead coordinates transportation through a network of third-party carriers. Revenue is generated through brokerage margins, transportation management fees, and service-based logistics contracts. The company’s proprietary digital brokerage platform and freight-matching technology are central operational assets designed to automate pricing, shipment tracking, and carrier procurement.

The company’s operations are concentrated primarily in North America, particularly the United States and Canada, though it also supports cross-border freight movement and international logistics coordination for customers with broader supply chain requirements. RXO maintains relationships with thousands of independent carriers and enterprise shipping customers. Following its acquisition of Coyote Logistics from UPS in 2024, RXO significantly expanded its freight brokerage scale, customer base, and carrier network. The acquisition materially increased the company’s market position within North American truck brokerage and expanded its technology-enabled logistics capabilities.

Strategic Position & Investments

RXO’s strategic direction centers on expanding its digital brokerage capabilities, increasing automation across freight procurement and shipment execution, and scaling through acquisitions and enterprise customer relationships. The company has emphasized investments in proprietary technology platforms, machine learning-enabled pricing tools, and digital freight matching systems intended to improve operating efficiency and carrier utilization. Management has consistently identified technology integration and operational scale as critical differentiators in a highly fragmented logistics industry.

A major strategic development was the acquisition of Coyote Logistics, a large freight brokerage business previously owned by UPS. The transaction substantially expanded RXO’s brokerage operations and reinforced its position among the largest freight brokers in North America. RXO has also continued investing in last mile logistics capabilities and managed transportation solutions serving retail and e-commerce customers. The company’s strategy reflects broader industry trends toward digitally managed freight ecosystems, real-time visibility tools, and data-driven transportation optimization.

Geographic Footprint

RXO is headquartered in Charlotte, North Carolina, and maintains operations across North America, with extensive activity throughout the United States and Canada. The company operates through a network of offices, logistics professionals, and technology-enabled transportation coordination centers supporting customers across multiple industries. Its carrier network and shipper relationships provide broad domestic coverage across major freight corridors and metropolitan regions.

In addition to domestic transportation brokerage, RXO supports cross-border logistics services involving shipments between the United States, Canada, and Mexico. The company’s international exposure is more limited compared with globally integrated logistics providers, but its customer base includes multinational corporations with international supply chain operations. RXO’s operational influence is strongest in North American truckload transportation and related logistics services.

Leadership & Governance

RXO’s leadership team has emphasized operational discipline, technology-enabled brokerage expansion, and strategic scaling through acquisitions. Since becoming an independent company after the XPO spin-off, management has focused on strengthening digital freight capabilities while expanding relationships with enterprise customers and carriers. The company operates under a publicly traded governance structure with oversight from its board of directors and executive leadership team.

Key executives include:

• Drew Wilkerson – Chief Executive Officer
• J. Seth Marks – Chief Financial Officer
• Lou Amo – Chief Human Resources Officer
• Josh Hedges – Chief Strategy Officer
• Matt O’Connor – Chief Legal Officer and Corporate Secretary

The company’s leadership strategy has consistently emphasized technology adoption, disciplined integration of acquired businesses, and expansion of high-volume brokerage operations within the North American transportation market.