Company Overview

Perusahaan Perseroan (Persero) PT Telekomunikasi Indonesia Tbk, commonly known as Telkom Indonesia, is a state-controlled telecommunications and digital services company headquartered in Indonesia. The company operates across the telecommunications, information and communications technology (ICT), digital services, and network infrastructure industries. Its core activities include fixed-line and mobile telecommunications, broadband internet, data and cloud services, and enterprise digital solutions, serving individual consumers, small and medium-sized enterprises, large corporations, and government institutions.

Founded in 1965 as a state-owned enterprise providing domestic and international telecommunication services, Telkom Indonesia has evolved through regulatory liberalization and technological shifts into a diversified digital telecom group. The company’s strategic positioning is anchored in its extensive network infrastructure, market leadership in Indonesia’s telecom sector, and integration across connectivity, platforms, and digital services, providing scale advantages that are difficult for competitors to replicate.

Business Operations

Telkom Indonesia generates revenue primarily through its operating segments: Mobile Telecommunications, Consumer Fixed Broadband, Enterprise Services, Wholesale and International Services, and Network Infrastructure. A significant portion of revenue is driven by its majority-owned subsidiary Telkomsel, which provides mobile voice, data, and digital services and represents the largest contributor to group earnings. Fixed broadband and consumer digital services are delivered under the IndiHome brand, while enterprise customers are served through data connectivity, cloud, cybersecurity, and managed services offerings.

The company operates both domestically and internationally through subsidiaries such as Telin (Telekomunikasi Indonesia International), which manages overseas carrier services and international investments. Telkom controls extensive fiber-optic networks, mobile towers, satellites, subsea cables, and data centers, forming the backbone of its service delivery. Its infrastructure-focused subsidiary Mitratel specializes in tower ownership and leasing, supporting both internal and external telecom operators.

Strategic Position & Investments

Telkom Indonesia’s strategic direction emphasizes digital transformation, network modernization, and expansion into higher-margin digital and enterprise services. Growth initiatives focus on strengthening mobile broadband capacity, expanding fiber-to-the-home coverage, scaling data centers and cloud services, and developing digital platforms in areas such as fintech, health tech, and content services. The company has consistently invested in network upgrades, including 4G and 5G readiness, as well as national fiber backbone expansion.

Major investments and portfolio development are carried out through strategic subsidiaries, including Telkomsel, Mitratel, and digital-focused units under the Telkom Group. The company has also pursued selective acquisitions and partnerships to enhance capabilities in data centers, cybersecurity, and digital applications. Emerging focus areas include artificial intelligence-enabled services, cloud computing, and integrated digital ecosystems supporting Indonesia’s digital economy.

Geographic Footprint

Telkom Indonesia’s primary operations are concentrated in Indonesia, where it maintains nationwide coverage across urban, suburban, and rural areas. Its domestic footprint includes extensive fixed-line and fiber infrastructure, mobile networks, and satellite systems that support connectivity across the archipelago. The company’s headquarters and principal operations are based in Jakarta, serving as the center for corporate management and strategic planning.

Internationally, Telkom Indonesia has operational and investment presence across Asia-Pacific, the Middle East, Europe, and the United States through Telin and affiliated entities. These international operations focus on wholesale carrier services, international connectivity, data centers, and support for multinational enterprise customers, extending the company’s influence beyond its domestic market.

Leadership & Governance

Telkom Indonesia operates as a publicly listed company with majority ownership by the Government of Indonesia, and its governance structure reflects a blend of public-sector oversight and public-market accountability. The leadership emphasizes sustainable growth, digital innovation, and long-term value creation aligned with national digital development objectives. Strategic vision centers on transforming Telkom into a leading digital telco while maintaining financial discipline and operational resilience.

Key members of the leadership team include:

• Ririek Adriansyah – President Director & Chief Executive Officer
• Honesti Basyir – Director of Human Capital Management
• Herlan Wijanarko – Director of Network & IT Solution
• Denny Abidin – Director of Finance & Risk Management
• Muhammad Fajrin Rasyid – Director of Digital Business