Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
16,213
4,603
20,816
22.11%
23.88%
2024
19,482
5,501
24,983
22.02%
23.31%
2023
21,331
5,691
27,022
21.06%
22.83%
2022
18,091
5,521
23,612
23.38%
23.10%
2021
16,047
5,476
21,523
25.44%
22.81%
2020
16,171
4,647
20,818
22.32%
21.51%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,461
861
2,322
37.08%
38.98%
2024
3,249
1,162
4,411
26.34%
39.58%
2023
2,765
1,363
4,128
33.02%
36.96%
2022
2,218
920
3,138
29.32%
37.07%
2021
2,126
894
3,020
29.60%
39.17%
2020
3,333
1,196
4,529
26.41%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
13.25%
2024
0
1
1
100.00%
12.32%
2023
0
0
0
0.00%
16.34%
2022
0
0
0
0.00%
11.13%
2021
0
1
1
100.00%
18.93%
2020
0
2
2
100.00%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
3,624
2,401
6,025
39.85%
45.21%
2024
4,133
3,182
7,315
43.50%
45.23%
2023
4,231
3,647
7,878
46.29%
44.64%
2022
3,582
3,360
6,942
48.40%
46.15%
2021
3,668
3,359
7,027
47.80%
46.87%
2020
3,376
2,727
6,103
44.68%
43.90%