Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
6,551
4,655
11,206
41.54%
23.88%
2024
9,144
6,133
15,277
40.15%
23.31%
2023
15,024
9,580
24,604
38.94%
22.83%
2022
16,996
11,459
28,455
40.27%
23.10%
2021
16,758
8,170
24,928
32.77%
22.81%
2020
14,221
6,528
20,749
31.46%
21.51%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
13.25%
2024
0
0
0
0.00%
12.32%
2023
0
0
0
0.00%
16.34%
2022
0
0
0
0.00%
11.13%
2021
0
0
0
0.00%
18.93%
2020
0
0
0
0.00%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
4,775
2,568
7,343
34.97%
45.21%
2024
6,342
3,393
9,735
34.85%
45.23%
2023
8,946
4,777
13,723
34.81%
44.64%
2022
10,204
5,256
15,460
34.00%
46.15%
2021
9,563
4,757
14,320
33.22%
46.87%
2020
8,971
3,785
12,756
29.67%
43.90%