Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
9,826
983
10,809
9.09%
23.88%
2024
11,634
1,192
12,826
9.29%
23.31%
2023
12,262
1,162
13,424
8.66%
22.83%
2022
10,600
1,064
11,664
9.12%
23.10%
2021
9,349
978
10,327
9.47%
22.81%
2020
8,640
777
9,417
8.25%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
488
258
746
34.58%
49.08%
2024
587
239
826
28.93%
47.46%
2023
591
309
900
34.33%
47.29%
2022
550
271
821
33.01%
45.44%
2021
517
249
766
32.51%
44.40%
2020
437
223
660
33.79%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
508
365
873
41.81%
42.44%
2024
706
373
1,079
34.57%
41.75%
2023
952
490
1,442
33.98%
38.64%
2022
850
480
1,330
36.09%
39.39%
2021
849
498
1,347
36.97%
40.41%
2020
887
567
1,454
39.00%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
2,605
915
3,520
25.99%
38.98%
2024
3,133
841
3,974
21.16%
39.58%
2023
4,327
1,080
5,407
19.97%
36.96%
2022
3,327
902
4,229
21.33%
37.07%
2021
2,871
917
3,788
24.21%
39.17%
2020
3,393
1,056
4,449
23.74%
35.42%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
1
1
100.00%
83.87%
2024
0
0
0
0.00%
81.44%
2023
0
0
0
0.00%
74.87%
2022
0
1
1
100.00%
72.69%
2021
0
0
0
0.00%
79.01%
2020
0
0
0
0.00%
80.13%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
6
16
22
72.73%
13.25%
2024
21
14
35
40.00%
12.32%
2023
21
16
37
43.24%
16.34%
2022
9
11
20
55.00%
11.13%
2021
16
16
32
50.00%
18.93%
2020
16
13
29
44.83%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,359
653
2,012
32.46%
45.21%
2024
1,705
743
2,448
30.35%
45.23%
2023
1,677
758
2,435
31.13%
44.64%
2022
1,364
475
1,839
25.83%
46.15%
2021
1,347
440
1,787
24.62%
46.87%
2020
1,328
503
1,831
27.47%
43.90%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
243
52
295
17.63%
34.83%
2024
346
93
439
21.18%
35.33%
2023
469
128
597
21.44%
35.67%
2022
606
162
768
21.09%
37.14%
2021
651
172
823
20.90%
35.46%
2020
870
174
1,044
16.67%
33.86%