Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
4,988
738
5,726
12.89%
23.31%
2023
4,302
619
4,921
12.58%
22.83%
2022
4,783
750
5,533
13.56%
23.10%
2021
4,368
666
5,034
13.23%
22.81%
2020
3,920
606
4,526
13.39%
21.51%
2019
4,504
727
5,231
13.90%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
47.45%
2023
135
87
222
39.19%
47.29%
2022
161
78
239
32.64%
45.44%
2021
146
61
207
29.47%
44.40%
2020
165
52
217
23.96%
42.45%
2019
201
98
299
32.78%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
503
334
837
39.90%
41.74%
2023
598
364
962
37.84%
38.64%
2022
635
338
973
34.74%
39.39%
2021
484
301
785
38.34%
40.41%
2020
482
298
780
38.21%
48.09%
2019
811
363
1,174
30.92%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2,267
696
2,963
23.49%
39.58%
2023
2,119
722
2,841
25.41%
36.96%
2022
2,419
643
3,062
21.00%
37.07%
2021
1,921
699
2,620
26.68%
39.17%
2020
1,803
578
2,381
24.28%
35.42%
2019
2,517
976
3,493
27.94%
35.34%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
645
303
948
31.96%
45.22%
2023
645
324
969
33.44%
44.64%
2022
632
306
938
32.62%
46.15%
2021
642
303
945
32.06%
46.87%
2020
597
287
884
32.47%
43.90%
2019
851
348
1,199
29.02%
42.09%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
515
108
623
17.34%
35.33%
2023
542
121
663
18.25%
35.67%
2022
523
99
622
15.92%
37.14%
2021
496
121
617
19.61%
35.46%
2020
480
98
578
16.96%
33.86%
2019
643
108
751
14.38%
34.01%