Alfa Mutual General Ins Co
					
										Auto Physical Damage
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										3,678
									
									
										3,007
									
									
										6,685
									
									
										44.98%
									
									
										23.31%
									
								
										2023
									
									
										3,575
									
									
										2,390
									
									
										5,965
									
									
										40.07%
									
									
										22.83%
									
								
										2022
									
									
										3,239
									
									
										2,587
									
									
										5,826
									
									
										44.40%
									
									
										23.10%
									
								
										2021
									
									
										3,137
									
									
										2,437
									
									
										5,574
									
									
										43.72%
									
									
										22.81%
									
								
										2020
									
									
										1,320
									
									
										1,458
									
									
										2,778
									
									
										52.48%
									
									
										21.51%
									
								
										2019
									
									
										1,406
									
									
										1,548
									
									
										2,954
									
									
										52.40%
									
									
										22.66%
									
								
										Commercial Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										20
									
									
										2
									
									
										22
									
									
										9.09%
									
									
										47.45%
									
								
										2023
									
									
										18
									
									
										1
									
									
										19
									
									
										5.26%
									
									
										47.29%
									
								
										2022
									
									
										18
									
									
										1
									
									
										19
									
									
										5.26%
									
									
										45.44%
									
								
										2021
									
									
										17
									
									
										1
									
									
										18
									
									
										5.56%
									
									
										44.40%
									
								
										2020
									
									
										5
									
									
										0
									
									
										5
									
									
										0.00%
									
									
										42.45%
									
								
										2019
									
									
										6
									
									
										0
									
									
										6
									
									
										0.00%
									
									
										44.33%
									
								
										Commercial Multiple Peril
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										56
									
									
										9
									
									
										65
									
									
										13.85%
									
									
										41.74%
									
								
										2023
									
									
										66
									
									
										2
									
									
										68
									
									
										2.94%
									
									
										38.64%
									
								
										2022
									
									
										53
									
									
										1
									
									
										54
									
									
										1.85%
									
									
										39.39%
									
								
										2021
									
									
										53
									
									
										2
									
									
										55
									
									
										3.64%
									
									
										40.41%
									
								
										2020
									
									
										42
									
									
										2
									
									
										44
									
									
										4.55%
									
									
										48.09%
									
								
										2019
									
									
										29
									
									
										2
									
									
										31
									
									
										6.45%
									
									
										43.30%
									
								
										Homeowners & Farmowners
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										1,122
									
									
										170
									
									
										1,292
									
									
										13.16%
									
									
										39.58%
									
								
										2023
									
									
										1,322
									
									
										33
									
									
										1,355
									
									
										2.44%
									
									
										36.96%
									
								
										2022
									
									
										936
									
									
										24
									
									
										960
									
									
										2.50%
									
									
										37.07%
									
								
										2021
									
									
										958
									
									
										16
									
									
										974
									
									
										1.64%
									
									
										39.17%
									
								
										2020
									
									
										773
									
									
										17
									
									
										790
									
									
										2.15%
									
									
										35.42%
									
								
										2019
									
									
										394
									
									
										15
									
									
										409
									
									
										3.67%
									
									
										35.34%
									
								
										Other Liability: Claims Made
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										81.44%
									
								
										2023
									
									
										2
									
									
										0
									
									
										2
									
									
										0.00%
									
									
										74.87%
									
								
										2022
									
									
										1
									
									
										0
									
									
										1
									
									
										0.00%
									
									
										72.69%
									
								
										2021
									
									
										3
									
									
										0
									
									
										3
									
									
										0.00%
									
									
										79.01%
									
								
										2020
									
									
										2
									
									
										0
									
									
										2
									
									
										0.00%
									
									
										80.13%
									
								
										2019
									
									
										1
									
									
										0
									
									
										1
									
									
										0.00%
									
									
										77.47%
									
								
										Other Liability: Occurrence
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										12.32%
									
								
										2023
									
									
										1
									
									
										0
									
									
										1
									
									
										0.00%
									
									
										16.34%
									
								
										2022
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										11.13%
									
								
										2021
									
									
										1
									
									
										0
									
									
										1
									
									
										0.00%
									
									
										18.93%
									
								
										2020
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										20.93%
									
								
										2019
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										16.90%
									
								
										Private Passenger Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										1,683
									
									
										674
									
									
										2,357
									
									
										28.60%
									
									
										45.22%
									
								
										2023
									
									
										1,486
									
									
										506
									
									
										1,992
									
									
										25.40%
									
									
										44.64%
									
								
										2022
									
									
										1,317
									
									
										415
									
									
										1,732
									
									
										23.96%
									
									
										46.15%
									
								
										2021
									
									
										1,358
									
									
										393
									
									
										1,751
									
									
										22.44%
									
									
										46.87%
									
								
										2020
									
									
										668
									
									
										215
									
									
										883
									
									
										24.35%
									
									
										43.90%
									
								
										2019
									
									
										731
									
									
										233
									
									
										964
									
									
										24.17%
									
									
										42.09%