Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
818
435
1,253
34.72%
23.88%
2024
796
391
1,187
32.94%
23.31%
2023
865
377
1,242
30.35%
22.83%
2022
1,975
1,112
3,087
36.02%
23.10%
2021
1,818
1,127
2,945
38.27%
22.81%
2020
1,672
816
2,488
32.80%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
733
296
1,029
28.77%
49.08%
2024
617
268
885
30.28%
47.46%
2023
499
211
710
29.72%
47.29%
2022
491
195
686
28.43%
45.44%
2021
504
227
731
31.05%
44.40%
2020
828
349
1,177
29.65%
42.45%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
3
1
4
25.00%
45.23%
2023
35
33
68
48.53%
44.64%
2022
503
196
699
28.04%
46.15%
2021
503
223
726
30.72%
46.87%
2020
402
196
598
32.78%
43.90%