Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
7,433
629
8,062
7.80%
23.88%
2024
8,228
640
8,868
7.22%
23.31%
2023
8,836
696
9,532
7.30%
22.83%
2022
8,751
701
9,452
7.42%
23.10%
2021
7,828
598
8,426
7.10%
22.81%
2020
6,871
539
7,410
7.27%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
232
430
662
64.95%
49.08%
2024
226
384
610
62.95%
47.46%
2023
232
368
600
61.33%
47.29%
2022
223
330
553
59.67%
45.44%
2021
231
286
517
55.32%
44.40%
2020
253
296
549
53.92%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
143
180
323
55.73%
42.44%
2024
176
193
369
52.30%
41.75%
2023
194
190
384
49.48%
38.64%
2022
191
187
378
49.47%
39.39%
2021
209
222
431
51.51%
40.41%
2020
223
361
584
61.82%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,715
87
1,802
4.83%
38.98%
2024
2,400
135
2,535
5.33%
39.58%
2023
2,606
173
2,779
6.23%
36.96%
2022
2,138
139
2,277
6.10%
37.07%
2021
2,265
163
2,428
6.71%
39.17%
2020
2,203
112
2,315
4.84%
35.42%
Medical Professional Liability (Occurrence)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
0
0
0
0.00%
92.52%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
4
1
5
20.00%
83.87%
2024
4
1
5
20.00%
81.44%
2023
3
1
4
25.00%
74.87%
2022
3
0
3
0.00%
72.69%
2021
3
0
3
0.00%
79.01%
2020
3
0
3
0.00%
80.13%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
15
88
103
85.44%
13.25%
2024
14
83
97
85.57%
12.32%
2023
14
76
90
84.44%
16.34%
2022
14
64
78
82.05%
11.13%
2021
15
36
51
70.59%
18.93%
2020
17
36
53
67.92%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,172
287
1,459
19.67%
45.21%
2024
1,251
329
1,580
20.82%
45.23%
2023
1,342
328
1,670
19.64%
44.64%
2022
1,254
356
1,610
22.11%
46.15%
2021
1,169
273
1,442
18.93%
46.87%
2020
1,097
203
1,300
15.62%
43.90%
Product Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
84.76%
2024
0
0
0
0.00%
84.35%
2023
0
0
0
0.00%
68.07%
2022
0
0
0
0.00%
77.84%
2021
0
0
0
0.00%
84.45%
2020
0
0
0
0.00%
83.02%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
2
2
100.00%
63.59%
2024
0
3
3
100.00%
63.97%
2023
0
2
2
100.00%
62.55%
2022
0
1
1
100.00%
56.52%
2021
1
0
1
0.00%
62.74%
2020
0
2
2
100.00%
61.51%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
563
203
766
26.50%
34.83%
2024
578
200
778
25.71%
35.33%
2023
594
205
799
25.66%
35.67%
2022
608
251
859
29.22%
37.14%
2021
603
111
714
15.55%
35.46%
2020
578
195
773
25.23%
33.86%