Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,384
375
1,759
21.32%
23.88%
2024
1,802
415
2,217
18.72%
23.31%
2023
986
141
1,127
12.51%
22.83%
2022
113
31
144
21.53%
23.10%
2021
831
90
921
9.77%
22.81%
2020
800
54
854
6.32%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
902
730
1,632
44.73%
49.08%
2024
788
424
1,212
34.98%
47.46%
2023
523
354
877
40.36%
47.29%
2022
265
182
447
40.72%
45.44%
2021
373
146
519
28.13%
44.40%
2020
207
45
252
17.86%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
187
90
277
32.49%
42.44%
2024
339
185
524
35.31%
41.75%
2023
529
266
795
33.46%
38.64%
2022
180
71
251
28.29%
39.39%
2021
302
189
491
38.49%
40.41%
2020
243
207
450
46.00%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,298
1,027
2,325
44.17%
38.98%
2024
4,550
3,148
7,698
40.89%
39.58%
2023
680
538
1,218
44.17%
36.96%
2022
508
467
975
47.90%
37.07%
2021
878
850
1,728
49.19%
39.17%
2020
42
39
81
48.15%
35.42%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
6
5
11
45.45%
83.87%
2024
6
10
16
62.50%
81.44%
2023
2
6
8
75.00%
74.87%
2022
6
-1
5
-20.00%
72.69%
2021
2
19
21
90.48%
79.01%
2020
0
0
0
0.00%
80.13%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
24
37
61
60.66%
13.25%
2024
25
17
42
40.48%
12.32%
2023
15
9
24
37.50%
16.34%
2022
24
155
179
86.59%
11.13%
2021
14
29
43
67.44%
18.93%
2020
8
18
26
69.23%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
322
103
425
24.24%
45.21%
2024
342
93
435
21.38%
45.23%
2023
9
5
14
35.71%
44.64%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1
1
2
50.00%
63.59%
2024
0
0
0
0.00%
63.97%
2021
1
3
4
75.00%
62.74%
2020
4
2
6
33.33%
61.51%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
2,469
669
3,138
21.32%
34.83%
2024
3,392
977
4,369
22.36%
35.33%
2023
4,479
1,349
5,828
23.15%
35.67%
2022
5,600
111
5,711
1.94%
37.14%
2021
5,206
2,420
7,626
31.73%
35.46%
2020
4,071
1,475
5,546
26.60%
33.86%