Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
7,142
10,350
17,492
59.17%
23.31%
2023
7,923
11,004
18,927
58.14%
22.83%
2022
8,509
10,753
19,262
55.82%
23.10%
2021
10,048
11,905
21,953
54.23%
22.81%
2020
12,693
27,840
40,533
68.68%
21.51%
2019
10,417
10,114
20,531
49.26%
22.66%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
15,608
30,595
46,203
66.22%
45.22%
2023
13,100
27,805
40,905
67.97%
44.64%
2022
13,392
28,893
42,285
68.33%
46.15%
2021
13,962
32,554
46,516
69.98%
46.87%
2020
12,693
27,840
40,533
68.68%
43.90%
2019
15,876
33,830
49,706
68.06%
42.09%