Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
6,250
4,606
10,856
42.43%
23.88%
2024
5,664
6,158
11,822
52.09%
23.31%
2023
874
353
1,227
28.77%
22.83%
2022
10,842
2,387
13,229
18.04%
23.10%
2021
5,383
918
6,301
14.57%
22.81%
2020
9,701
1,346
11,047
12.18%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
80
31
111
27.93%
49.08%
2024
90
39
129
30.23%
47.46%
2023
0
0
0
0.00%
47.29%
2022
111
42
153
27.45%
45.44%
2021
105
45
150
30.00%
44.40%
2020
109
46
155
29.68%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
10
5
15
33.33%
42.44%
2024
14
5
19
26.32%
41.75%
2023
18
7
25
28.00%
38.64%
2022
12
6
18
33.33%
39.39%
2021
15
5
20
25.00%
40.41%
2020
16
13
29
44.83%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
199
331
530
62.45%
38.98%
2024
155
508
663
76.62%
39.58%
2023
118
53
171
30.99%
36.96%
2022
263
515
778
66.20%
37.07%
2021
308
201
509
39.49%
39.17%
2020
672
258
930
27.74%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
13.25%
2024
0
0
0
0.00%
12.32%
2023
0
0
0
0.00%
16.34%
2022
0
0
0
0.00%
11.13%
2021
0
0
0
0.00%
18.93%
2020
0
0
0
0.00%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,243
2,174
3,417
63.62%
45.21%
2024
797
2,864
3,661
78.23%
45.23%
2023
304
190
494
38.46%
44.64%
2022
1,975
1,751
3,726
46.99%
46.15%
2021
1,207
625
1,832
34.12%
46.87%
2020
2,378
943
3,321
28.40%
43.90%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
63.59%
2024
0
0
0
0.00%
63.97%
2023
0
0
0
0.00%
62.55%
2022
0
0
0
0.00%
56.52%
2021
0
0
0
0.00%
62.74%
2020
0
0
0
0.00%
61.51%