Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
1,215
309
1,524
20.28%
22.82%
2022
1,389
340
1,729
19.66%
23.10%
2021
911
472
1,383
34.13%
22.81%
2020
1,036
207
1,243
16.65%
21.51%
2019
1,682
2
1,684
0.12%
22.66%
2018
2,092
1
2,093
0.05%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
278
133
411
32.36%
47.27%
2022
373
148
521
28.41%
45.41%
2021
236
227
463
49.03%
44.40%
2020
80
34
114
29.82%
42.42%
2019
849
4,102
4,951
82.85%
44.33%
2018
960
3,596
4,556
78.93%
44.16%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
169
130
299
43.48%
38.64%
2022
163
144
307
46.91%
39.39%
2021
103
127
230
55.22%
40.41%
2020
54
43
97
44.33%
48.09%
2019
119
474
593
79.93%
43.30%
2018
146
376
522
72.03%
41.13%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
311
111
422
26.30%
36.96%
2022
279
95
374
25.40%
37.08%
2021
189
81
270
30.00%
39.17%
2020
403
120
523
22.94%
35.42%
2019
387
546
933
58.52%
35.34%
2018
388
457
845
54.08%
34.35%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
0
0
0
0.00%
74.81%
2022
0
0
0
0.00%
73.22%
2021
0
0
0
0.00%
79.01%
2020
0
0
0
0.00%
80.13%
2019
0
39
39
100.00%
77.47%
2018
0
7
7
100.00%
77.10%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
1
1
2
50.00%
16.34%
2022
2
5
7
71.43%
11.13%
2021
3
2
5
40.00%
18.93%
2020
16
19
35
54.29%
20.93%
2019
70
2,530
2,600
97.31%
16.90%
2018
91
2,719
2,810
96.76%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
162
49
211
23.22%
44.64%
2022
127
51
178
28.65%
46.15%
2021
84
50
134
37.31%
46.87%
2020
268
94
362
25.97%
43.90%
2019
437
805
1,242
64.81%
42.09%
2018
566
991
1,557
63.65%
39.60%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
0
0
0
0.00%
62.55%
2022
0
0
0
0.00%
56.52%
2021
0
0
0
0.00%
62.74%
2020
0
1
1
100.00%
61.51%
2019
3
243
246
98.78%
70.02%
2018
0
0
0
0.00%
70.45%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
1,557
453
2,010
22.54%
35.70%
2022
1,622
467
2,089
22.36%
37.14%
2021
1,144
327
1,471
22.23%
35.46%
2020
1,105
271
1,376
19.69%
33.86%
2019
39
14,768
14,807
99.74%
34.01%
2018
125
15,978
16,103
99.22%
32.34%
