Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
10,457
1,601
12,058
13.28%
23.31%
2023
10,799
1,494
12,293
12.15%
22.83%
2022
10,612
1,634
12,246
13.34%
23.10%
2021
10,201
1,987
12,188
16.30%
22.81%
2020
9,949
2,001
11,950
16.74%
21.51%
2019
12,274
2,976
15,250
19.51%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,529
377
1,906
19.78%
47.44%
2023
1,381
291
1,672
17.40%
47.29%
2022
1,248
242
1,490
16.24%
45.44%
2021
1,057
152
1,209
12.57%
44.40%
2020
972
108
1,080
10.00%
42.45%
2019
1,213
133
1,346
9.88%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
25
6
31
19.35%
41.75%
2023
49
14
63
22.22%
38.64%
2022
125
10
135
7.41%
39.39%
2021
157
19
176
10.80%
40.41%
2020
176
54
230
23.48%
48.09%
2019
155
16
171
9.36%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2,213
174
2,387
7.29%
39.58%
2023
2,656
130
2,786
4.67%
36.96%
2022
4,383
151
4,534
3.33%
37.07%
2021
1,890
96
1,986
4.83%
39.17%
2020
3,272
101
3,373
2.99%
35.42%
2019
2,485
75
2,560
2.93%
35.34%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
251
197
448
43.97%
12.20%
2023
194
189
383
49.35%
16.34%
2022
201
111
312
35.58%
11.13%
2021
187
97
284
34.15%
18.93%
2020
172
78
250
31.20%
20.93%
2019
201
74
275
26.91%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,973
943
2,916
32.34%
45.22%
2023
1,575
776
2,351
33.01%
44.64%
2022
1,695
1,038
2,733
37.98%
46.15%
2021
3,324
3,716
7,040
52.78%
46.87%
2020
3,656
4,024
7,680
52.40%
43.90%
2019
6,272
6,279
12,551
50.03%
42.09%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
48
46
94
48.94%
64.47%
2023
19
28
47
59.57%
62.55%
2022
67
42
109
38.53%
56.52%
2021
58
27
85
31.76%
62.74%
2020
47
16
63
25.40%
61.51%
2019
57
29
86
33.72%
70.02%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
978
285
1,263
22.57%
35.33%
2023
1,085
266
1,351
19.69%
35.67%
2022
1,008
224
1,232
18.18%
37.14%
2021
939
261
1,200
21.75%
35.46%
2020
866
229
1,095
20.91%
33.86%
2019
1,214
224
1,438
15.58%
34.01%