Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
183,723
69,131
252,854
27.34%
22.82%
2022
193,093
86,053
279,146
30.83%
23.10%
2021
199,901
105,285
305,186
34.50%
22.81%
2020
64,356
29,777
94,133
31.63%
21.51%
2019
135,627
86,957
222,584
39.07%
22.66%
2018
51,323
23,729
75,052
31.62%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
13,193
11,786
24,979
47.18%
47.27%
2022
11,950
9,852
21,802
45.19%
45.41%
2021
9,078
8,072
17,150
47.07%
44.40%
2020
883
1,005
1,888
53.23%
42.42%
2019
7,630
6,536
14,166
46.14%
44.33%
2018
1,655
1,663
3,318
50.12%
44.16%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
5,905
2,629
8,534
30.81%
36.96%
2022
6,592
3,556
10,148
35.04%
37.08%
2021
7,955
4,780
12,735
37.53%
39.17%
2020
7,965
4,593
12,558
36.57%
35.42%
2019
10,053
5,046
15,099
33.42%
35.34%
2018
7,502
3,848
11,350
33.90%
34.35%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
1
2
3
66.67%
74.81%
2022
3
0
3
0.00%
73.22%
2021
1
1
2
50.00%
79.01%
2020
0
0
0
0.00%
80.13%
2019
2
1
3
33.33%
77.47%
2018
0
1
1
100.00%
77.10%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
4
6
10
60.00%
16.34%
2022
6
8
14
57.14%
11.13%
2021
2
5
7
71.43%
18.93%
2020
0
0
0
0.00%
20.93%
2019
2
2
4
50.00%
16.90%
2018
1
0
1
0.00%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
117,428
99,438
216,866
45.85%
44.64%
2022
123,325
131,706
255,031
51.64%
46.15%
2021
121,151
166,713
287,864
57.91%
46.87%
2020
35,458
43,429
78,887
55.05%
43.90%
2019
119,341
123,750
243,091
50.91%
42.09%
2018
29,325
24,085
53,410
45.09%
39.60%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
0
0
0
0.00%
62.55%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2020
0
0
0
0.00%
33.86%
2018
0
0
0
0.00%
32.34%