Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
141,802
25,394
167,196
15.19%
22.80%
2023
136,305
25,235
161,540
15.62%
22.83%
2022
137,628
25,137
162,765
15.44%
23.10%
2021
133,238
21,937
155,175
14.14%
22.81%
2020
123,461
18,255
141,716
12.88%
21.51%
2019
173,593
25,184
198,777
12.67%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
3
1
4
25.00%
47.78%
2023
2
0
2
0.00%
47.29%
2022
5
2
7
28.57%
45.44%
2021
1
1
2
50.00%
44.40%
2020
6
3
9
33.33%
42.45%
2019
7
8
15
53.33%
44.33%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
20,288
7,966
28,254
28.19%
39.63%
2023
19,310
8,073
27,383
29.48%
36.96%
2022
17,433
8,478
25,911
32.72%
37.07%
2021
24,911
11,222
36,133
31.06%
39.17%
2020
27,976
11,475
39,451
29.09%
35.42%
2019
24,877
11,028
35,905
30.71%
35.34%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
6
12
18
66.67%
12.77%
2023
8
14
22
63.64%
16.34%
2022
4
18
22
81.82%
11.13%
2021
9
17
26
65.38%
18.93%
2020
8
14
22
63.64%
20.93%
2019
5
19
24
79.17%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
26,767
12,857
39,624
32.45%
45.00%
2023
24,832
12,695
37,527
33.83%
44.64%
2022
24,282
12,337
36,619
33.69%
46.15%
2021
25,110
11,837
36,947
32.04%
46.87%
2020
25,249
11,431
36,680
31.16%
43.90%
2019
44,300
19,042
63,342
30.06%
42.09%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
35.29%
2023
0
1
1
100.00%
35.67%
2022
0
0
0
0.00%
37.14%
2021
0
0
0
0.00%
35.46%
2020
0
0
0
0.00%
33.86%
2019
0
0
0
0.00%
34.01%