ACE P&C Ins Co
Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
9,149
419
9,568
4.38%
22.82%
2022
9,662
469
10,131
4.63%
23.10%
2021
8,845
408
9,253
4.41%
22.81%
2020
8,503
421
8,924
4.72%
21.51%
2019
13,398
2,370
15,768
15.03%
22.66%
2018
0
0
0
0.00%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
1,073
499
1,572
31.74%
47.27%
2022
1,149
540
1,689
31.97%
45.41%
2021
984
404
1,388
29.11%
44.40%
2020
977
333
1,310
25.42%
42.42%
2019
1,515
3,277
4,792
68.38%
44.33%
2018
1,591
1,666
3,257
51.15%
44.16%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
1,589
409
1,998
20.47%
38.64%
2022
1,442
429
1,871
22.93%
39.39%
2021
1,557
492
2,049
24.01%
40.41%
2020
1,680
774
2,454
31.54%
48.09%
2019
1,656
2,788
4,444
62.74%
43.30%
2018
1,663
2,011
3,674
54.74%
41.13%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
5,746
426
6,172
6.90%
36.96%
2022
5,618
411
6,029
6.82%
37.08%
2021
7,933
778
8,711
8.93%
39.17%
2020
7,718
635
8,353
7.60%
35.42%
2019
8,504
2,306
10,810
21.33%
35.34%
2018
9,050
2,170
11,220
19.34%
34.35%
Medical Professional Liability (Claims Made)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
45
559
604
92.55%
95.21%
2022
37
588
625
94.08%
96.00%
2021
30
379
409
92.67%
93.58%
2020
15
589
604
97.52%
94.02%
2019
33
371
404
91.83%
94.59%
2018
17
144
161
89.44%
94.39%
Medical Professional Liability (Occurrence)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
6
28
34
82.35%
92.52%
2022
6
10
16
62.50%
92.14%
2021
4
9
13
69.23%
91.74%
2020
1
5
6
83.33%
93.85%
2019
0
36
36
100.00%
93.92%
2018
1
18
19
94.74%
92.98%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
307
1,661
1,968
84.40%
74.81%
2022
401
1,493
1,894
78.83%
73.22%
2021
337
1,417
1,754
80.79%
79.01%
2020
139
1,804
1,943
92.85%
80.13%
2019
91
3,670
3,761
97.58%
77.47%
2018
335
1,860
2,195
84.74%
77.10%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
324
1,052
1,376
76.45%
16.34%
2022
280
899
1,179
76.25%
11.13%
2021
389
1,074
1,463
73.41%
18.93%
2020
350
965
1,315
73.38%
20.93%
2019
377
3,941
4,318
91.27%
16.90%
2018
265
2,022
2,287
88.41%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
1,448
80
1,528
5.24%
44.64%
2022
1,458
132
1,590
8.30%
46.15%
2021
1,340
107
1,447
7.39%
46.87%
2020
1,372
96
1,468
6.54%
43.90%
2019
2,675
938
3,613
25.96%
42.09%
2018
2,275
746
3,021
24.69%
39.60%
Product Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
9
16
25
64.00%
68.07%
2022
16
13
29
44.83%
77.84%
2021
9
27
36
75.00%
84.45%
2020
6
23
29
79.31%
83.02%
2019
5
55
60
91.67%
81.57%
2018
3
49
52
94.23%
88.64%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
50
21
71
29.58%
62.55%
2022
39
19
58
32.76%
56.52%
2021
33
52
85
61.18%
62.74%
2020
33
35
68
51.47%
61.51%
2019
36
123
159
77.36%
70.02%
2018
24
119
143
83.22%
70.45%
Warranty
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
0
0
0
0.00%
4.57%
2022
0
0
0
0.00%
4.29%
2021
0
0
0
0.00%
5.64%
2020
0
0
0
0.00%
5.60%
2019
1,798
0
1,798
0.00%
6.35%
2018
1
0
1
0.00%
9.76%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
3,770
1,110
4,880
22.75%
35.70%
2022
3,994
1,168
5,162
22.63%
37.14%
2021
3,831
799
4,630
17.26%
35.46%
2020
3,160
1,001
4,161
24.06%
33.86%
2019
31,993
7,439
39,432
18.87%
34.01%
2018
32,130
7,655
39,785
19.24%
32.34%
