ACE P&C Ins Co
Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
7,981
414
8,395
4.93%
23.88%
2024
8,697
396
9,093
4.35%
23.31%
2023
9,149
419
9,568
4.38%
22.83%
2022
9,662
469
10,131
4.63%
23.10%
2021
8,845
408
9,253
4.41%
22.81%
2020
8,503
421
8,924
4.72%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,207
583
1,790
32.57%
49.08%
2024
1,407
599
2,006
29.86%
47.46%
2023
1,073
499
1,572
31.74%
47.29%
2022
1,149
540
1,689
31.97%
45.44%
2021
984
404
1,388
29.11%
44.40%
2020
977
333
1,310
25.42%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,220
295
1,515
19.47%
42.44%
2024
1,539
316
1,855
17.04%
41.75%
2023
1,589
409
1,998
20.47%
38.64%
2022
1,442
429
1,871
22.93%
39.39%
2021
1,557
492
2,049
24.01%
40.41%
2020
1,680
774
2,454
31.54%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
4,596
289
4,885
5.92%
38.98%
2024
5,182
386
5,568
6.93%
39.58%
2023
5,746
426
6,172
6.90%
36.96%
2022
5,618
411
6,029
6.82%
37.07%
2021
7,933
778
8,711
8.93%
39.17%
2020
7,718
635
8,353
7.60%
35.42%
Medical Professional Liability (Claims Made)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
43
1,090
1,133
96.20%
95.15%
2024
38
672
710
94.65%
96.08%
2023
45
559
604
92.55%
95.22%
2022
37
588
625
94.08%
96.00%
2021
30
379
409
92.67%
93.58%
2020
15
589
604
97.52%
94.02%
Medical Professional Liability (Occurrence)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
8
16
24
66.67%
94.16%
2024
4
22
26
84.62%
92.29%
2023
6
28
34
82.35%
92.52%
2022
6
10
16
62.50%
92.14%
2021
4
9
13
69.23%
91.74%
2020
1
5
6
83.33%
93.85%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
435
1,918
2,353
81.51%
83.87%
2024
461
2,033
2,494
81.52%
81.44%
2023
307
1,661
1,968
84.40%
74.87%
2022
401
1,493
1,894
78.83%
72.69%
2021
337
1,417
1,754
80.79%
79.01%
2020
139
1,804
1,943
92.85%
80.13%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
412
1,283
1,695
75.69%
13.25%
2024
398
986
1,384
71.24%
12.32%
2023
324
1,052
1,376
76.45%
16.34%
2022
280
899
1,179
76.25%
11.13%
2021
389
1,074
1,463
73.41%
18.93%
2020
350
965
1,315
73.38%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,362
84
1,446
5.81%
45.21%
2024
1,425
89
1,514
5.88%
45.23%
2023
1,448
80
1,528
5.24%
44.64%
2022
1,458
132
1,590
8.30%
46.15%
2021
1,340
107
1,447
7.39%
46.87%
2020
1,372
96
1,468
6.54%
43.90%
Product Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
19
26
45
57.78%
84.76%
2024
10
20
30
66.67%
84.35%
2023
9
16
25
64.00%
68.07%
2022
16
13
29
44.83%
77.84%
2021
9
27
36
75.00%
84.45%
2020
6
23
29
79.31%
83.02%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
80
35
115
30.43%
63.59%
2024
99
29
128
22.66%
63.97%
2023
50
21
71
29.58%
62.55%
2022
39
19
58
32.76%
56.52%
2021
33
52
85
61.18%
62.74%
2020
33
35
68
51.47%
61.51%
Warranty
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
3.84%
2024
0
0
0
0.00%
4.30%
2023
0
0
0
0.00%
4.57%
2022
0
0
0
0.00%
4.29%
2021
0
0
0
0.00%
5.64%
2020
0
0
0
0.00%
5.60%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
4,848
1,063
5,911
17.98%
34.83%
2024
4,296
3,545
7,841
45.21%
35.33%
2023
3,770
1,110
4,880
22.75%
35.67%
2022
3,994
1,168
5,162
22.63%
37.14%
2021
3,831
799
4,630
17.26%
35.46%
2020
3,160
1,001
4,161
24.06%
33.86%