Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
113,773
16,937
130,710
12.96%
22.82%
2022
109,300
15,103
124,403
12.14%
23.10%
2021
106,391
13,839
120,230
11.51%
22.81%
2020
99,683
19,792
119,475
16.57%
21.51%
2019
131,071
27,650
158,721
17.42%
22.66%
2018
133,782
23,491
157,273
14.94%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
100
21
121
17.36%
47.27%
2022
109
24
133
18.05%
45.41%
2021
110
23
133
17.29%
44.40%
2020
81
38
119
31.93%
42.42%
2019
126
61
187
32.62%
44.33%
2018
86
27
113
23.89%
44.16%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
425
112
537
20.86%
38.64%
2022
332
76
408
18.63%
39.39%
2021
339
93
432
21.53%
40.41%
2020
225
328
553
59.31%
48.09%
2019
369
164
533
30.77%
43.30%
2018
250
98
348
28.16%
41.13%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
26,496
12,752
39,248
32.49%
36.96%
2022
19,768
9,164
28,932
31.67%
37.08%
2021
22,867
11,543
34,410
33.55%
39.17%
2020
24,100
12,027
36,127
33.29%
35.42%
2019
25,996
13,048
39,044
33.42%
35.34%
2018
18,672
10,970
29,642
37.01%
34.35%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
1
0
1
0.00%
74.81%
2022
0
1
1
100.00%
73.22%
2021
3
1
4
25.00%
79.01%
2020
1
8
9
88.89%
80.13%
2019
2
7
9
77.78%
77.47%
2018
1
4
5
80.00%
77.10%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
799
294
1,093
26.90%
16.34%
2022
861
335
1,196
28.01%
11.13%
2021
952
322
1,274
25.27%
18.93%
2020
667
134
801
16.73%
20.93%
2019
1,032
329
1,361
24.17%
16.90%
2018
1,040
275
1,315
20.91%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
11,534
10,780
22,314
48.31%
44.64%
2022
11,540
10,426
21,966
47.46%
46.15%
2021
12,727
11,554
24,281
47.58%
46.87%
2020
14,410
13,227
27,637
47.86%
43.90%
2019
20,867
20,136
41,003
49.11%
42.09%
2018
22,172
18,722
40,894
45.78%
39.60%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
89
33
122
27.05%
35.70%
2022
104
33
137
24.09%
37.14%
2021
99
28
127
22.05%
35.46%
2020
97
38
135
28.15%
33.86%
2019
119
37
156
23.72%
34.01%
2018
121
24
145
16.55%
32.34%