Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
27,589
5,624
33,213
16.93%
22.82%
2022
104,923
11,492
116,415
9.87%
23.10%
2021
111,308
11,294
122,602
9.21%
22.81%
2020
110,169
10,956
121,125
9.05%
21.51%
2019
157,714
13,884
171,598
8.09%
22.66%
2018
159,078
13,435
172,513
7.79%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
172
57
229
24.89%
47.27%
2022
307
71
378
18.78%
45.41%
2021
392
97
489
19.84%
44.40%
2020
307
75
382
19.63%
42.42%
2019
468
108
576
18.75%
44.33%
2018
487
105
592
17.74%
44.16%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
1,231
528
1,759
30.02%
38.64%
2022
993
470
1,463
32.13%
39.39%
2021
1,165
508
1,673
30.36%
40.41%
2020
968
1,084
2,052
52.83%
48.09%
2019
1,212
634
1,846
34.34%
43.30%
2018
1,147
590
1,737
33.97%
41.13%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
438
112
550
20.36%
36.96%
2022
416
128
544
23.53%
37.08%
2021
518
135
653
20.67%
39.17%
2020
481
151
632
23.89%
35.42%
2019
500
136
636
21.38%
35.34%
2018
469
134
603
22.22%
34.35%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
34
8
42
19.05%
16.34%
2022
102
21
123
17.07%
11.13%
2021
105
20
125
16.00%
18.93%
2020
127
15
142
10.56%
20.93%
2019
98
13
111
11.71%
16.90%
2018
84
23
107
21.50%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
3,292
387
3,679
10.52%
44.64%
2022
6,604
1,147
7,751
14.80%
46.15%
2021
6,866
1,172
8,038
14.58%
46.87%
2020
6,844
1,144
7,988
14.32%
43.90%
2019
9,992
1,519
11,511
13.20%
42.09%
2018
10,387
1,615
12,002
13.46%
39.60%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
504
92
596
15.44%
35.70%
2022
520
79
599
13.19%
37.14%
2021
457
68
525
12.95%
35.46%
2020
367
43
410
10.49%
33.86%
2019
441
67
508
13.19%
34.01%
2018
508
99
607
16.31%
32.34%