Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
21,015
14,810
35,825
41.34%
23.31%
2023
26,209
16,800
43,009
39.06%
22.83%
2022
19,549
11,733
31,282
37.51%
23.10%
2021
19,930
10,690
30,620
34.91%
22.81%
2020
16,010
7,122
23,132
30.79%
21.51%
2019
22,653
8,915
31,568
28.24%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
196
102
298
34.23%
47.44%
2023
121
59
180
32.78%
47.29%
2022
122
58
180
32.22%
45.44%
2021
145
65
210
30.95%
44.40%
2020
126
126
252
50.00%
42.45%
2019
280
164
444
36.94%
44.33%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
20,325
2,848
23,173
12.29%
45.22%
2023
20,526
27,551
48,077
57.31%
44.64%
2022
17,822
22,524
40,346
55.83%
46.15%
2021
16,122
18,549
34,671
53.50%
46.87%
2020
13,008
13,545
26,553
51.01%
43.90%
2019
16,239
14,466
30,705
47.11%
42.09%