A
Citizens Ins Co of Am
Rating Date
October 2025
NAIC
Classification
Risk Adjusted
Capital Ratio #1
Risk Adjusted
Capital Ratio #2
Loss
Ratio
Total
Assets
Capital
Net
Premiums
Net
Income
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Major Rating Factors: Strong long-term capitalization index (8.3 on a scale of 0 to 10) based on excellent current risk adjusted capital (severe and moderate loss scenarios). Furthermore, this high level of risk adjusted capital has been consistently maintained in previous years. Ample reserve history (9.2) that helps to protect the company against sharp claims increases. Excellent overall results on stability tests (8.2). Stability strengths include excellent operational trends and excellent risk diversification.
Other Rating Factors: Good liquidity (6.6) with sufficient resources (cash flows and marketable investments) to handle a spike in claims. Fair profitability index (4.6) with operating losses during 2023. Return on equity has been fair, averaging 7.1% over the past five years.
Stability Factors: L - Past results on our liquidity tests. T - Significant trends in critical asset, liability, income or expense items.
Principal Lines of Business: Personal/comm auto (42.6%), homeowners (27.4%), comm multi (21.2%), work comp (4.0%), fire (0.4%), product liab. (0.2%), other (4.3%)
Licensed in: All states except FL, KY, LA, WY
Principal Investments: Investment grade bonds (78.8%), non investment grade bonds (6.7%), common stock (3.0%), real estate (0.4%), preferred stock (0.2%), other (11.0%)
Ratios
Premium to Surplus
Reserve to Surplus
1-Year Reserve Development
2-Year Reserve Development
Expense Ratio
Combined Ratio
Cash From Underwriting
Net Premium Growth
Investments in Affiliates
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Corporate Info
Group Affiliation
The Hanover Ins Group Inc
Investment Rating
THG
Company Address
440 Lincoln Street
Worcester, MA 01653
Phone Number
(508) 853-7200
NAIC Number
31534
Largest Affiliates
B
Worcester, MA - P&C
B
B
B
Worcester, MA - P&C
B
Worcester, MA - P&C