Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,230
2,202
3,432
64.16%
23.88%
2024
1,288
2,157
3,445
62.61%
23.31%
2023
1,169
1,925
3,094
62.22%
22.83%
2022
1,201
2,239
3,440
65.09%
23.10%
2021
961
1,706
2,667
63.97%
22.81%
2020
1,033
1,450
2,483
58.40%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
5,213
16,672
21,885
76.18%
49.08%
2024
5,292
16,690
21,982
75.93%
47.46%
2023
3,626
11,206
14,832
75.55%
47.29%
2022
3,655
10,841
14,496
74.79%
45.44%
2021
3,229
9,732
12,961
75.09%
44.40%
2020
2,869
7,099
9,968
71.22%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
51
25
76
32.89%
42.44%
2024
32
31
63
49.21%
41.75%
2023
10
20
30
66.67%
38.64%
2022
12
12
24
50.00%
39.39%
2021
17
18
35
51.43%
40.41%
2020
13
20
33
60.61%
48.09%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
3
3
100.00%
83.87%
2024
0
4
4
100.00%
81.44%
2023
0
3
3
100.00%
74.87%
2022
0
1
1
100.00%
72.69%
2021
0
3
3
100.00%
79.01%
2020
0
4
4
100.00%
80.13%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
208
190
398
47.74%
13.25%
2024
227
289
516
56.01%
12.32%
2023
172
124
296
41.89%
16.34%
2022
293
188
481
39.09%
11.13%
2021
292
204
496
41.13%
18.93%
2020
222
148
370
40.00%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
8
4
12
33.33%
45.21%
2024
0
0
0
0.00%
45.23%
2020
0
0
0
0.00%
43.90%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,606
1,728
3,334
51.83%
34.83%
2024
1,771
1,881
3,652
51.51%
35.33%
2023
1,246
1,270
2,516
50.48%
35.67%
2022
1,365
1,406
2,771
50.74%
37.14%
2021
1,530
1,403
2,933
47.83%
35.46%
2020
1,359
1,337
2,696
49.59%
33.86%