Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
68,076
50,173
118,249
42.43%
23.88%
2024
61,695
67,076
128,771
52.09%
23.31%
2023
9,520
3,850
13,370
28.80%
22.83%
2022
118,099
25,995
144,094
18.04%
23.10%
2021
57,473
9,800
67,273
14.57%
22.81%
2020
103,584
14,372
117,956
12.18%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
874
334
1,208
27.65%
49.08%
2024
979
420
1,399
30.02%
47.46%
2023
0
0
0
0.00%
47.29%
2022
1,214
454
1,668
27.22%
45.44%
2021
1,119
479
1,598
29.97%
44.40%
2020
1,160
489
1,649
29.65%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
110
50
160
31.25%
42.44%
2024
147
50
197
25.38%
41.75%
2023
196
74
270
27.41%
38.64%
2022
136
62
198
31.31%
39.39%
2021
165
54
219
24.66%
40.41%
2020
171
136
307
44.30%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
2,166
3,602
5,768
62.45%
38.98%
2024
1,689
5,529
7,218
76.60%
39.58%
2023
1,284
576
1,860
30.97%
36.96%
2022
2,868
5,609
8,477
66.17%
37.07%
2021
3,286
2,145
5,431
39.50%
39.17%
2020
7,177
2,757
9,934
27.75%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
2
2
100.00%
13.25%
2024
0
3
3
100.00%
12.32%
2023
0
0
0
0.00%
16.34%
2022
0
1
1
100.00%
11.13%
2021
0
0
0
0.00%
18.93%
2020
0
0
0
0.00%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
13,539
23,678
37,217
63.62%
45.21%
2024
8,684
31,199
39,883
78.23%
45.23%
2023
3,308
2,069
5,377
38.48%
44.64%
2022
21,511
19,067
40,578
46.99%
46.15%
2021
12,890
6,670
19,560
34.10%
46.87%
2020
25,386
10,074
35,460
28.41%
43.90%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
63.59%
2024
0
0
0
0.00%
63.97%
2023
0
0
0
0.00%
62.55%
2022
0
0
0
0.00%
56.52%
2021
0
0
0
0.00%
62.74%
2020
0
0
0
0.00%
61.51%