Company Overview

EVERTEC, Inc. is a Puerto Rico-based transaction processing and financial technology company that provides payment processing, business process management, and technology services primarily across Latin America and the Caribbean. The company operates in the financial services and electronic payments industries, serving banks, merchants, government agencies, and corporations. EVERTEC’s core offerings include merchant acquiring, payment processing, ATM and network services, card issuing and processing, digital payment solutions, and information technology outsourcing services. Its revenue is primarily driven by transaction-based fees, technology service contracts, and payment network processing activities.

The company traces its origins to the technology and processing operations historically associated with Banco Popular de Puerto Rico. In 2010, a consortium led by Apollo Global Management acquired the processing business, which later became EVERTEC. The company completed its initial public offering in 2013 and has since expanded through acquisitions and regional partnerships. EVERTEC maintains a strong market position in Puerto Rico and several Latin American markets due to long-standing banking relationships, integrated payment infrastructure, and ownership of key transaction-processing platforms.

Business Operations

EVERTEC organizes its operations across several primary business segments, including Merchant Acquiring, Payment Services – Puerto Rico & Caribbean, Payment Services – Latin America, and Business Solutions. The Merchant Acquiring segment provides payment acceptance services, point-of-sale solutions, e-commerce capabilities, and transaction processing for merchants. The Payment Services operations support ATH network services, card processing, electronic benefit transfer systems, and digital banking infrastructure for financial institutions. The Business Solutions segment delivers information technology outsourcing, software development, business process outsourcing, and systems support services to government and private-sector clients.

The company operates across Puerto Rico, the Caribbean, and multiple Latin American countries including Colombia, Chile, Costa Rica, Mexico, and Peru. EVERTEC controls critical payments infrastructure in several markets, including the ATH debit network in Puerto Rico and regional transaction processing systems. The company has maintained strategic commercial relationships with Popular, Inc. and various regional financial institutions. Acquisitions such as Sinqia S.A.-related investments and previous purchases of payment-processing businesses have expanded EVERTEC’s technology capabilities and geographic reach.

Strategic Position & Investments

EVERTEC’s strategic direction has focused on expanding digital payment capabilities, increasing exposure to higher-growth Latin American markets, and broadening software and fintech services. The company has invested in cloud-enabled banking technologies, integrated payment platforms, digital commerce infrastructure, and real-time transaction processing. Management has emphasized cross-selling opportunities between merchant services, banking technology, and software solutions as part of its long-term growth strategy.

The company has pursued acquisitions and equity investments to strengthen its regional footprint and diversify beyond Puerto Rico. Investments tied to Brazilian fintech and banking software platforms, including involvement with Sinqia S.A., reflect a broader strategy of participating in digital banking modernization across Latin America. EVERTEC has also expanded through partnerships with banks, payment networks, and government agencies that require scalable transaction-processing infrastructure. Its strategic advantage is supported by entrenched customer relationships, regulated financial infrastructure assets, and recurring transaction-based revenue streams.

Geographic Footprint

EVERTEC is headquartered in San Juan, Puerto Rico, and maintains operations throughout Latin America and the Caribbean. Puerto Rico remains its largest market, where the company operates significant payment and network infrastructure supporting financial institutions, merchants, and government entities. The company also maintains operational and commercial activities in countries including Brazil, Mexico, Chile, Colombia, Costa Rica, Peru, and several Caribbean jurisdictions.

Its international presence has expanded through acquisitions, technology partnerships, and processing agreements with regional banks and enterprises. EVERTEC’s services support electronic payments, merchant acquiring, and digital banking infrastructure across multiple jurisdictions, giving the company influence in regional financial modernization initiatives. The company’s infrastructure and processing platforms are integrated into banking and commerce ecosystems throughout the Spanish-speaking Caribbean and Latin America.

Leadership & Governance

EVERTEC’s leadership team combines experience in payments, banking technology, software development, and Latin American financial services. The company’s governance structure includes executives with backgrounds in transaction processing, operational technology, and regulated financial infrastructure. Leadership has consistently emphasized regional expansion, digital transformation, operational resilience, and recurring revenue growth through technology-enabled financial services.

Key executives include:

• Morgan M. Schuessler – Chief Executive Officer
• Juan José Román – President and Chief Operating Officer
• Paola Pérez-Surillo – Chief Financial Officer
• Rosman Moreno – President, EVERTEC Payments and Technology
• Margarita Nolla – Chief Administrative Officer
• Michele Coloón – Chief Human Resources Officer

The company’s leadership strategy has centered on strengthening its role as a regional payments infrastructure provider while expanding software, digital banking, and merchant commerce capabilities across Latin America and the Caribbean.