NRC Health NRC

NRC Company Overview

NRC Health, legally known as National Research Corporation, is a U.S.-based healthcare analytics and patient experience company that provides data-driven solutions to healthcare providers and health systems. The company operates primarily in the healthcare technology and healthcare services industries, focusing on patient engagement, patient satisfaction measurement, reputation management, and consumer intelligence. NRC Health’s offerings are designed to help hospitals, health systems, physician groups, and other healthcare organizations improve care experiences, strengthen patient loyalty, and comply with regulatory and reimbursement requirements tied to patient experience metrics.

The company’s primary revenue drivers include subscription-based recurring services related to healthcare experience management, survey and analytics platforms, and consulting solutions. NRC Health is known for its consumer-centric “Human Understanding” platform, which integrates patient feedback, demographic data, and behavioral analytics to help healthcare organizations personalize engagement strategies. Founded in 1981 and headquartered in Lincoln, Nebraska, the company evolved from a healthcare survey research provider into a broader SaaS-oriented healthcare experience and insights platform serving healthcare organizations across the United States.